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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here. |
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Thread Tools |
07-10-2019, 09:07 AM | #1 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,901
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OOTP Tech Support Issues
Hi all!
We wanted to let you know that we've had some technical issues with our support system lately. Essentially it seems that a large number of support tickets that were submitted by customers were never received by us, and it seems that even for those we have received, in some cases customers with issues may not have received our replies. Hopefully we have things resolved now, and we should have access to most of the tickets that have had problems now. Unfortunately this means we now have a huge backlog of issues to work through and lots of people to get in touch with. If you've submitted a ticket within the last month or so and not received a reply from us, or received some replies but stopped receiving them, we're doing our best to work through everything and get in touch with you as soon as possible. If this is the case for you, you should receive a reply from us shortly. If you don't receive a reply within a few days, please feel free to email us at our new support email address, support@ootpdevelopments.zohodesk.eu and include your previous ticket number if you have it, along with a description of your problem. If you don't have the old ticket number, then just a description of the problem is fine, and we'll do our best to get back to you as soon as possible. Please do be patient with us though, whether you're waiting on a reply to an old ticket or submitting a new one, as understandably we're a bit swamped at the moment trying to get back to everyone. Please accept our apologies for any inconvenience and trouble this may have caused and be assured we'll do all we can to help anyone having issues as soon as possible. Best wishes, The OOTP Developments Team
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
08-12-2019, 12:45 AM | #2 |
Bat Boy
Join Date: Jan 2011
Posts: 2
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2 of last 3 world series games in a perfect league P430 never finished simming. Left league, came back, game was simming over. Left league, came back in a couple of minutes, game was over. happened twice in last 3 games of wold series. what kinda of **** are you guys pulling here?
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08-12-2019, 08:22 AM | #3 | |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,901
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Quote:
What you're describing is just how things are supposed to work. The league sims and then you see the results of the latest game when you load the league again. There's no option to play head to head or watch the game play out live and never has been. Maybe some day...
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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08-12-2019, 03:55 PM | #4 |
Major Leagues
Join Date: Jan 2019
Posts: 315
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I am going to guess that he was confused by what happens when the WS is won...the sequence doesn't work like it normally does every half hour. When I have won the WS and i am paying attention, the game goes thru a different sequence.
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04-23-2020, 05:02 PM | #5 |
All Star Reserve
Join Date: Nov 2012
Location: Pittsburgh
Posts: 733
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Patch 21.1.34
I am unable to access this patch from the link to the PC Installer. I get a 404 error.
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06-22-2020, 02:03 PM | #6 |
Bat Boy
Join Date: Apr 2012
Posts: 5
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I am currently locked out of Perfect Team. How long is this temp lock out. I finally got my password changed, but I can't log in now because of the lockout
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07-31-2020, 06:17 PM | #7 |
Minors (Single A)
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OOTP 21 keeps crashing
Hi,
Starting last night whenever I go into a fictional league I created. As soon i hit finish today, it crashes. I just tried it again now and it crashed. What should i do? |
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