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Earlier versions of OOTP: Technical Support Do you have a copy of OOTP Baseball 2006? Are you in need of help and assistance in running the game or do you have errors that you need help in resolving? This is your place! |
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Thread Tools |
04-06-2009, 09:05 PM | #1 |
Bat Boy
Join Date: Apr 2009
Posts: 4
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Unable to start OOTP 9
Purchased OOTP9 today, installed and licensed but then when I run ootp9.exe starts, runs for about 2 secs then dies, no errors at all
Running on XP, 50+G free space, 2G Ram free How can I find out whats' going wrong This is occuring on 2 different machines both with similar setups |
04-07-2009, 05:54 PM | #2 |
Hall Of Famer
Join Date: Apr 2003
Posts: 9,538
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What is your screen resolution? Do you have any anti-virus programs running?
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04-07-2009, 08:23 PM | #3 | |
Bat Boy
Join Date: Mar 2007
Location: near Indianapolis, IN
Posts: 11
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Quote:
I uninstalled, re-installed, run as administrator, shut off virus software, etc. all to no avail. I can wait for OOTP 10 but I'm getting worried that it might not work either. Help please! Last edited by jnogan; 04-07-2009 at 08:24 PM. |
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04-07-2009, 09:20 PM | #4 | |
Hall Of Famer
Join Date: Jul 2004
Location: The big smoke
Posts: 15,628
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Quote:
__________________
Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
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04-07-2009, 10:26 PM | #5 |
Bat Boy
Join Date: Apr 2009
Posts: 4
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As far as resolution I've tried everything from 800x600 to 1440x900 and everything in between
Am running Anti-Virus Symantec 10.1.7.7000 |
04-08-2009, 05:37 PM | #6 | |
Hall Of Famer
Join Date: Apr 2003
Posts: 9,538
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Quote:
If that doesn't work, could you please try uninstalling and reinstalling OOTP? |
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04-08-2009, 08:40 PM | #7 |
Bat Boy
Join Date: Apr 2009
Posts: 4
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Still does not appear to do anything. Disabled auto protectd, ran OOTP still started the EXE and shut down in 2 secs.
Then uninstalled and reinstalled same thing, I also tried to run with trace, no file is created in the folder |
04-08-2009, 08:47 PM | #8 |
Bat Boy
Join Date: Mar 2007
Location: near Indianapolis, IN
Posts: 11
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I have gotten OOTP to work again!
I uninstalled the following: Office Live Add-In 1.3 Windows Live Sign-In Assistant Picasa 3 Microsoft.NET Framework 3.5 SP1 Hotfix (KB958484) Zone Alarm Extreme When I restarted my computer, all of Windows, TurboTax and OOTP issues were fixed. I re-installed Zone Alarm ... everything continued to work except for OOTP. I uninstalled Zone Alarm, OOTP works. I go back to using VIPRE (which I had removed because of the Windows problems). OOTP still works! |
04-10-2009, 11:08 AM | #9 |
Bat Boy
Join Date: Apr 2009
Posts: 4
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Anyother assistance or do I need to look to get my money back. I'm not about to start uninstalling applications to try and make this work and I'm certainly not going to look to stop virus programs in order to run it, even though that's not working either.
Any other way to try and get it to log something about why it's not working, any other posts I've seen people at least get a message, since mine jkust dies without logging or telling me anything don't know where to go |
04-12-2009, 02:59 PM | #10 | |
Hall Of Famer
Join Date: Apr 2003
Posts: 9,538
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Quote:
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10-22-2009, 05:12 PM | #11 | |
All Star Reserve
Join Date: Apr 2008
Posts: 538
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Quote:
I've had OOTP 9 for about a year and in general it worked fine. Then all of a sudden, it decided it didn't feel like starting anymore and I can't even generate a log. I've tried turning off the firewall and AV, I've tried looking at E-license issues, but I don't think it's that. I've tried looking at the other posts on here and the FAQ. If I could at least get a log, I'd have something to work with. What does the program do before a log is generated, that could be causing it to fail? Also, is OOTP9 still downloadable? If there are no answers to the above question, I'd like to try re-installing the program before I give up in disgust. |
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03-17-2010, 01:11 AM | #12 |
All Star Reserve
Join Date: Apr 2008
Posts: 538
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Nice. Just ended up on these forums tonight via a google question I had, and then I saw this non-reply while taking a trip down memory lane.
Since I'm here, I might as well say that the lack of stability in OOTP, and the response to this tech support question (along with a similar response I got to every other tech support question I ever asked here over the years) is the reason why I won't touch OOTP products anymore no matter how many features get added. Every release since OOTP 4 has been less stable than the one before it, and tech support here absolutely sucks. If you want to work on collecting/keeping customers, you guys really need to improve the stability of your game, and an upgrade to the nonexistent tech support would be a great idea. If you go to the websites of your competitors, you'll see that a good percentage of the people there switched franchises not because they prefer the features of the other game, but because of problems with OOTP and lack of support. This section of the forum has created more sales for Mogul and Puresim than their websites/marketing ever could. So ends my trip down memory lane. Good times. |
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