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Old 01-31-2019, 08:56 PM   #1
marjimdt1
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Registration broken

Every time I go to register, nothing happens. per earlier thread, here is info:

2019-01-31 14:04:07 Franchise Hockey Manager Version 5.6 Build 58 (Steam), Copyright (C) 2018 Out of the Park Developments
2019-01-31 14:04:07 Running on MS Windows
2019-01-31 14:04:07 Command line arguments:
2019-01-31 14:04:07 1.: C:\Program Files (x86)\Steam\steamapps\common\Franchise Hockey Manager 5\fhm5.exe
2019-01-31 14:04:07 Using default setting: setAttribute(Qt::AA_UseDesktopOpenGL)
2019-01-31 14:04:07 Using default setting: setAttribute(Qt::AA_EnableHighDpiScaling)
2019-01-31 14:04:07 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/skins/default
2019-01-31 14:04:07 C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/skins/default
2019-01-31 14:04:07 Roboto
2019-01-31 14:04:07 Roboto Slab
2019-01-31 14:04:08 Startup - settings.dat found and read!
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ARIMO-BOLD.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ARIMO-BOLDITALIC.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ARIMO-ITALIC.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ARIMO.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/FHM-HEADLINE.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/LCDBOLD.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/LCDLIGHT.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/LCDNORMAL.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/LCDULTRA.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-BLACK.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-BOLD.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-LIGHT.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-MEDIUM.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-REGULAR.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/ROBOTO-THIN.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/RobotoSlab-Bold.ttf
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/UBUNTU DANI-BOLD.TTF
2019-01-31 14:04:08 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/fonts/UBUNTU.TTF
2019-01-31 14:04:08 online backend Online backend is trying to connect...
2019-01-31 14:04:08 online backend GS initialize
2019-01-31 14:04:08 No paths.cfg file found.
2019-01-31 14:04:08 No custom_folders.ini file found.
2019-01-31 14:04:08 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5'
2019-01-31 14:04:08 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5'
2019-01-31 14:04:08 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5/saved_games'
2019-01-31 14:04:08 g_trace_mode flag is set.
2019-01-31 14:04:08 DMPT_APP = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5
2019-01-31 14:04:08 DMPT_APP_DATA = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data
2019-01-31 14:04:08 DMPT_PREF_DATA = C:/Users/jpvan/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 5/config
2019-01-31 14:04:08 DMPT_USER_DATA = C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5
2019-01-31 14:04:08 DMPT_CUST_DATA = C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5
2019-01-31 14:04:08 DMPT_SAVEDGAMES = C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5/saved_games
2019-01-31 14:04:09 Startup - Facegen is enabled, checking OpenGL
2019-01-31 14:04:09 GLWidget - Successfully created OpenGL Context version 2.0
2019-01-31 14:04:09 GLWidget - Offscreen render surface creation successful
2019-01-31 14:04:09 GLWidget - glContext successfully created
2019-01-31 14:04:09 GLWidget - FBO check
2019-01-31 14:04:09 GLWidget - FBO supported
2019-01-31 14:04:09 GLWidget - GL_VERSION = 4.6.0 NVIDIA 391.35 - Version = 4.6.0
2019-01-31 14:04:09 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2019-01-31 14:04:09 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2019-01-31 14:04:09 Startup - Facegen is still enabled
2019-01-31 14:04:09 Startup - Successfully loaded jerseys
2019-01-31 14:04:09 Startup - Successfully loaded helmets
2019-01-31 14:04:09 Creating MYFACEGEN instance
2019-01-31 14:04:09 Rendering mode setting = 0
2019-01-31 14:04:09 Facegen rendering mode = 1
2019-01-31 14:04:09 MYFACEGEN::init Loading file C:/Users/jpvan/OneDrive/Documents/Out of the Park Developments/Franchise Hockey Manager 5/facegen/3d/si.ctl
2019-01-31 14:04:10 Startup - Successfully loaded model lists
2019-01-31 14:04:12 Startup - Successfully loaded beards
2019-01-31 14:04:12 Startup - Successfully loaded hairs
2019-01-31 14:04:12 Startup - Successfully initialized Facegen
2019-01-31 14:04:12 Startup - initializing Steam callbacks
2019-01-31 14:04:12 Loading Steam workshop items list from local file
2019-01-31 14:04:12 Resolution from Settings: 1440 * 900
2019-01-31 14:04:12 Screen Size: 1680 Width, 1050 Height; Available Screen Size: 1680 Width, 1010 Height, Screen-Size w/o Border: 1664 Width, 971 Height, DPR: 1
2019-01-31 14:04:12 Startup - Start finished, load Startscreen!
2019-01-31 14:04:12 GLWidget - GL_VERSION = 4.6.0 NVIDIA 391.35 - Version = 4.6.0
2019-01-31 14:04:12 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2019-01-31 14:04:12 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/skins/default
2019-01-31 14:04:12 C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 5/data/skins/default
2019-01-31 14:04:12 Roboto
2019-01-31 14:04:12 Roboto Slab
2019-01-31 14:04:13 Received stats and achievements from Steam
2019-01-31 14:04:13 Loading Steam workshop items list from local file
2019-01-31 14:04:15 online backend GSAvailable
2019-01-31 14:04:15 online backend State change to t/t/f
2019-01-31 14:04:15 BaseScreen - New state!
2019-01-31 14:04:58 online backend Trying to register...
2019-01-31 14:04:59 online backend Could not register: {
"LICENCE": "LIMITREACHED"
}
2019-01-31 14:04:59 BaseScreen - New message!
2019-01-31 14:09:34 Logos read from disk: 0
2019-01-31 14:09:34 Logos read from memory: 0
2019-01-31 14:09:34 Logos created (random): 0
2019-01-31 14:09:34 AdvanceWorldDate was called 0 times.
2019-01-31 14:09:34 UpdateSimScreen: animation only=0, standings=0, else=0
2019-01-31 14:09:34 Saving Steam workshop items list to local file
2019-01-31 14:09:34 Main::closeEvent - Closing FHM
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Old 01-31-2019, 11:19 PM   #2
JeffR
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I think this is a bug that's affected a few people on Steam when they try to register an account. We have a permanent fix coming for it in the next update, but if you can PM me your Steam username, I think we can make a manual change that will let you register now.
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Old 05-30-2019, 06:51 PM   #3
kokid90
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After filling out the required fields upon clicking New user? Register in the top right corner of the menu screen, I click OK and nothing happens. Nothing happens either if I fill out the username and password and click login.

I see in the trace file when I attempt to register : "EMAIL": "ALREADYINUSE"

However, no matter what I attempt to use for username / password, it won't work : "DETAILS": "UNRECOGNISED"

Last edited by kokid90; 05-30-2019 at 08:01 PM.
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Old 05-31-2019, 01:36 AM   #4
JeffR
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Sounds like it registered the email at some point, but something's wrong with the password. If you can PM me the email and username you want to register, I think I can get them to manually reset that for you.
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Thank you for this post:
kokid90 (05-31-2019)
Old 05-31-2019, 05:11 PM   #5
kokid90
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Sent you a PM, hoping it worked as there's nothing in my sent items under Private Messages.
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Old 06-03-2019, 12:04 AM   #6
JeffR
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Got it, just waiting to hear back on the fix.
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Old 06-03-2019, 03:42 AM   #7
JeffR
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OK, give it another shot now, it should let you register the same name/email you sent me.
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Old 06-08-2019, 07:35 PM   #8
kokid90
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sent you another PM.
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