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OOTP 15 - General Discussions Discuss the new 2014 version of Out of the Park Baseball here! |
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05-05-2014, 07:04 AM | #1 |
Major Leagues
Join Date: Jun 2007
Posts: 471
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"OOTP 15 has stopped working"
I posted something like this re: OOTP13 too, but when I start the game it immediately crashes.
Like last time, I've updated all my drivers, uninstalled/re installed multiple times, cleaned the registry, and made an exception for it in my anti-virus program. Unlike like last time, the game won't start unless in safemode after doing all of this. Has anyone else seen this, and if so, can you provide any other suggestions? |
05-05-2014, 11:02 AM | #2 |
Minors (Double A)
Join Date: Dec 2002
Location: Wagontown,PA
Posts: 173
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It might help If you can explain what kind of antivirus or firewall programs that you are using because there are issues that can cause the game to crash. If your having the same issue with 15 that you had with 14 then It sounds like to me It could to be a antivirus or firewall compatibility issue. I would make sure that you disable all firewall and antivirus programs and also when It says that this has crashed there should be something like more info click on It and will say what file is causing this to crash. If It's ootp.exe then It could be that the game isn't compatible with your graphics card because certain games will not work properly with the ATI catalyst program. I would go to start menu and type in dxdiag and run all the tests If any of these come up with errors then that would be the issue. Sometimes your directx needs to be updated. Run dxdiag and run those tests and see what It comes up with.
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fredreed Last edited by fredreed; 05-05-2014 at 11:05 AM. |
05-05-2014, 11:25 AM | #3 | |
Minors (Rookie Ball)
Join Date: Aug 2006
Posts: 42
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Quote:
Yes I have also seen this with ootp15 Don't mean to hijack your thread but just replying. In my case though I am running windows 8.1 and I have downloaded and installed the OOTP15 patch#2 Mine crashed - I was on my team Players page and tried to double click on a pitcher whose name was highlighted green (not sure what that means , can't remember) and it crashed. I re-loaded ootp and went to the exact same screen and did the same thing and it crashed again. |
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05-05-2014, 08:05 PM | #4 | |
Major Leagues
Join Date: Jun 2007
Posts: 471
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Quote:
Just tried all of that - dxdiag showed no issues. I disabled anti-virus and added OOTP15 as an exception in Firewall.. still nothing.. Also tried running as administrator.. still stops working Here are the specs from my system: Please let me know if you guys can think of anything else... It's driving me nuts that I can't play! |
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05-05-2014, 08:24 PM | #5 |
Minors (Single A)
Join Date: Dec 2011
Posts: 75
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Had the same problem. Just started today.
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05-05-2014, 11:05 PM | #6 |
Major Leagues
Join Date: Feb 2004
Location: St Louis, MO
Posts: 438
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Unfortunately I have yet to be able to play this game really... it crashes every time I try to play it. It's not really repeatable, either.
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05-06-2014, 07:58 PM | #7 |
Major Leagues
Join Date: Jun 2007
Posts: 471
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Can anyone else add to this? Frustrating when I've been playing this series religiously every year since OOTP2!
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05-06-2014, 08:33 PM | #8 |
Hall Of Famer
Join Date: Aug 2002
Posts: 16,843
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Thanks for the continuing loyalty, so what I'm about to ask should come as no surprise. Have you submitted a ticket with regard to this issue? It's not an overnight answer, probably, but it's a step in the direction of solution.
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"Try again. Fail again. Fail better." -- Samuel Beckett _____________________________________________ |
05-06-2014, 08:48 PM | #9 |
Major Leagues
Join Date: Jun 2007
Posts: 471
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I didn't but mostly because I think it's more an issue with my computer not the game, plus I somehow got it to work last year. I suppose I should just submit one through.
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05-06-2014, 08:57 PM | #10 |
Hall Of Famer
Join Date: Aug 2002
Posts: 16,843
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That'd be good, providing all the information you can possibly provide. It may help on the other end identify, at least, whether there's any commonality with problems. Thanks.
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"Try again. Fail again. Fail better." -- Samuel Beckett _____________________________________________ |
05-06-2014, 09:12 PM | #11 |
Minors (Double A)
Join Date: Mar 2013
Posts: 100
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Ootp15 constantly crashed for me when I first got it during the weekend the pre-orders got the game. Old timer tried to help me fix the problem but I couldn't use the chat program he was trying to chat with me from because of an anti virus setting. I fixed the setting on Avg 2014 paid version and it also fixed my Ootp15 problem. The setting changed was from block all unknown to ask on all unknown. Have not had issue since.
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05-06-2014, 09:14 PM | #12 | |
Major Leagues
Join Date: Jun 2007
Posts: 471
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Quote:
I actually exited out of my anti-virus program completely and it the game still didn't load... Last edited by soxfan34; 05-06-2014 at 09:42 PM. |
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05-07-2014, 02:17 AM | #13 | |
All Star Starter
Join Date: Jun 2009
Posts: 1,316
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Quote:
Even if you have a new computer there's still a chance that the graphics card driver may need to be updated.
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05-07-2014, 02:40 AM | #14 |
Minors (Triple A)
Join Date: Mar 2011
Posts: 292
Infractions: 0/1 (1)
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I've seen this issue, too, and I've not been able to replicate it.
In my opinion, OOTP (even without the 3D) came out far earlier than it should have. Just too many bugs, and many of them very easy to spot (or should have been). |
05-08-2014, 12:01 AM | #15 | |
Major Leagues
Join Date: Jun 2007
Posts: 471
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Quote:
Updated through Windows, nothing Updated through Asus website (was driver from 2009, latest according to website) still nothing. Game constantly crashes. Wishing I hadn't removed OOTP 14 now... Extremely frustrated... Posted this issue in the bug forum, hopefully something comes of it... As always, any additional input is valued... |
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05-08-2014, 01:04 AM | #16 | |
Minors (Double A)
Join Date: Mar 2013
Posts: 100
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Quote:
My problem started with when I was trying to install OOTP15. The errors I received, if I chose to ignore them, I could install the game. However, I could not play the game. I could only get the game to work by changing the firewall setting to my antivirus program. My antivurus program is the paid version of AVG 2014 I changed the firewall setting from Automatic to Interactive. That fixed my problem. |
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05-08-2014, 07:09 AM | #17 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,709
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We will release patch 2 tomorrow, which fixes many reported issues. Please try that, and if you still have trouble, contact our support guru: gary.breckenridge@ootpdevelopments.com
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Buy Out of the Park Baseball 25 now! |
05-08-2014, 09:34 AM | #18 | |
All Star Starter
Join Date: Jun 2009
Posts: 1,316
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Quote:
Thanks for the follow-up info. I think at this point we can eliminate this being a graphics card driver issue. So where do we go from here? Well, this now sounds as if some application (aka program) on that computer is conflicting with OOTP 15. While patch #2 may help fix your issue - and I certainly advise you to download it - I still think you might experience this issue. Please see my PM for specific advise.
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05-08-2014, 11:15 AM | #19 |
Minors (Double A)
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This option will depend on your PC setup, but it worked for me:
Change Data Execution Prevention settings Applies to Windows 7 Data Execution Prevention (DEP) is a security feature that helps prevent damage from viruses and other security threats by monitoring your programs to make sure they use the computer's memory safely. For more information, see What is Data Execution Prevention? If you want to turn off DEP for a program you trust, first check to see if the software publisher has made a DEP-compatible version of the program or made an update available before you change any DEP settings. If an update or DEP-compatible version is available, we recommend installing it and leaving DEP turned on so you can benefit from the protection it can provide. But if the publisher has not released an updated, DEP-compatible version of the program, you can turn off DEP for the program. You'll be able to use the program, but it might be vulnerable to an attack that could spread to your other programs and files.
Change Data Execution Prevention settings |
05-08-2014, 08:53 PM | #20 |
Hall Of Famer
Join Date: May 2002
Posts: 2,278
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Can you tell me how this worked for you? What was happening when you tried playing the game before you did this? Was it crashing? If so, can you tell me what you were doing that would lead to the crashing (or was there no pattern)?
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