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FHM 3 - Technical Support Need help or want to report a bug? This is the right place. |
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Thread Tools |
10-17-2016, 12:32 PM | #1 |
Bat Boy
Join Date: Oct 2016
Posts: 2
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Cannot install the game
Whenever I try to install the game I get "Encountered a sharing violation while accessing C:\Program Files\Out of the Park Developments\Franchise Hockey Manager 3\GDFinstall.exe.'
This happens almost at the start of the install. I cannot even uninstall it properly after. RESOLVED: Did little googling and all I had to do was stop my antivirus from running while installing. Not optimal, though. Last edited by Queen; 10-17-2016 at 12:34 PM. |
10-17-2016, 01:07 PM | #2 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,883
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Sorry about that. Thanks for providing the info on the anti-virus being the culprit.
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
10-17-2016, 01:08 PM | #3 |
Bat Boy
Join Date: Nov 2015
Posts: 13
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I can install the game, but can't create a game, it goes into loading everything, then crashes
Edit: It crashes when the bar says its loading face gen data Last edited by sjmay; 10-17-2016 at 01:14 PM. |
10-17-2016, 01:17 PM | #4 | |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,883
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Quote:
Can you try to start your game in tracemode by going to 'settings' > 'troubleshooting' and checking the box 'enable debug trace'. Then after the next time your game crashes restart the game and go back to the same place as before and click the button 'Open Trace File'. Then attach that file to a post here on the board, or email it to support@ootpdevelopments.com and we'll look into the issue.
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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10-17-2016, 01:18 PM | #5 | |
Administrator
Join Date: Jun 2002
Location: Hollern/Stade/Germany
Posts: 8,992
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Quote:
(On Windows, right-click the FHM3 shortcut, click on "Properties", locate "Target" and at the end behind fhm3.exe add a space and the letters nofacegen) |
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10-17-2016, 01:21 PM | #6 | |
Bat Boy
Join Date: Nov 2015
Posts: 13
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Quote:
Found the file, going to email it, not sure how to attach it here |
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10-17-2016, 01:23 PM | #7 |
Bat Boy
Join Date: Nov 2015
Posts: 13
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Doesn't let me, it says the name is not valid make sure path file and name is valid
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10-17-2016, 01:26 PM | #8 | |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,883
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Quote:
Or else emailing support will work just fine
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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10-17-2016, 01:28 PM | #9 |
Bat Boy
Join Date: Nov 2015
Posts: 13
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LOL just emailed, easier for me
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10-17-2016, 01:29 PM | #10 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,883
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__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
10-17-2016, 01:32 PM | #11 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,883
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I forwarded the email to the devs.
They'll take a look at it asap and someone will get back to you as soon as we can.
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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