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FHM 6 - Technical Support Need help or want to report a bug? This is the right place.

 
 
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Old 10-07-2019, 12:54 PM   #1
JeffR
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How do I get technical support & activation issue help?

OOTP Developments uses a ticketing and knowledge base system that will help ensure that we don't lose track of support requests, and that we are able to provide as many helpful answers to your questions up front.

Before submitting a ticket, please search our Knowledge Base. The answer to your question may already be there!

Support requests should now be submitted by filing a support ticket here: File a Support Ticket (you will need to set up a support account to file the ticket.)

Once you submit a support request, you will receive an e-mail with a specific ticket number, as well as an account login. You can check on the status of your ticket online and refer back to that ticket number if you ever need to follow up with us.

If you want to report a bug, please use the bug reports sub-forum.

Licensing does not work?

For activation issues, please see here: Activation Problems
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