Home | Webstore
Latest News: OOTP Hotfix 21.1.33 - OOTP 21 Available - FHM 6 Available

OOTP Baseball 21 Available Now!

  

Go Back   OOTP Developments Forums > Franchise Hockey Manager 5 > FHM 5 - General Discussion

FHM 5 - General Discussion Talk about the 2018 version of FHM.

Reply
 
Thread Tools
Old 02-02-2019, 11:51 AM   #1
EnglishJet
Bat Boy
 
Join Date: Jan 2019
Posts: 16
Thanks: 2
Thanked 0x in 0 posts
Game Crashes at Draft

Hey,

Finished the season (lost in the Q final grrrr) and then make a couple of trades and have two first rounders. But I give rankings to some prospects (not all there are tons) but there's no option to start drafting, or anything. The only option is to "Stop Picking" and when I do that, the game closes. Every time. If I resign it'll go past the date, but I can't start the draft.

What am I doing wrong?

Thanks,
EJ.
EnglishJet is offline   Reply With Quote
Old 02-02-2019, 01:18 PM   #2
Alessandro
Hall Of Famer
 
Alessandro's Avatar
 
Join Date: Oct 2011
Posts: 4,589
Thanks: 1,311
Thanked 1,158x in 800 posts
Please upload the save
Alessandro is offline   Reply With Quote
Old 02-02-2019, 01:24 PM   #3
EnglishJet
Bat Boy
 
Join Date: Jan 2019
Posts: 16
Thanks: 2
Thanked 0x in 0 posts
Quote:
Originally Posted by Alessandro View Post
Please upload the save
I'm sorry for being a newb, but I don't know what that means/how to do that. haha
EnglishJet is offline   Reply With Quote
Old 02-02-2019, 03:49 PM   #4
Adam B
Hockey Community Manager
 
Adam B's Avatar
 
Join Date: Dec 2015
Location: A Hockey Rink
Posts: 1,380
Thanks: 69
Thanked 591x in 339 posts
Quote:
Originally Posted by EnglishJet View Post
I'm sorry for being a newb, but I don't know what that means/how to do that. haha
From another thread:

Quote:
Originally Posted by Markus Heinsohn View Post
Welcome to the FHM5 bug report support forum. Thanks for your purchase; we hope that you'll be happy with what we've done with this version of the game. And we look forward to hearing what you think about it: we'll be monitoring this forum frequently to see your suggestions and fix any problems you find. Please be as detailed as possible when reporting bugs; the more information we get, the better.

If you report a problem, we may request a trace log and/or save game from you. To get the trace log, before starting a game, go to Settings-Troubleshooting on the start screen and activate "Enable Debug Trace." If you get a crash or freeze, do NOT immediately re-start the game - instead, go to your Documents/Out of the Park Developments/Franchise Hockey Manager/Debug directory and make a copy of your fhm_trace.txt file. Zip/rar it (to get the file size small enough that the forum will allow it to be posted) and attach it when you post about the crash details (it should be small enough to fit the forum size limits for uploads, if not you can email it to Jeff directly at jeff@ootpdevelopments.com.)

If you encounter a serious issue like a crash, please keep the saved game - ideally, zip or rar the save files together immediately, before attempting to continue, so you preserve the save as close as possible to the date the problem occurred on. I have posted instructions on ftp'ing the files to us below this message, or you can use any file sharing service (filerdropper.com and dropbox work particularly well) and send me the link.

If you're not sure where to find your saved_games directory, the easiest method is to go to the Start screen, then Settings - Troubleshooting and Open Customizable Data Folder. You'll be able to see your saved_games directory from there.

The game manual can be found either via the link on the start screen, or at Out of the Park Developments Online Manuals.

Instructions on how to upload your saved games to our server

For some types of problems, the only way we can help you is to see your league files. OOTP Developments uses FTP to allow customers to send us files. Below are instructions for sending us your league files:

Windows PC Instructions:

Unless you have an ftp program, one way to get to the ftp site is as follows: Open up Windows File Explorer (Windows Explorer if you're not using Windows 10) by right-clicking the start menu and then choose "File Explorer". Now up at the top in the address bar (it probably will say "Libraries" in there), paste over top whatever is in there with "ftp://ootpsupport.com/incoming/fhm/saved_games/"

After you do this, hit the Enter key and wait a moment and it should load the ftp site in there. Now you can find your league files and copy and paste them into there. Your league files can be found here (in a default install): Documents\Out of the Park Developments\Franchise Hockey Manager 5\saved_games

In the saved_games folder you'll see folders that end in ".lg". Find the folder that corresponds to the league with this problem and zip up all of the files inside that folder (you do not need to include the contents of the sub-folder unless we specifically ask for them.) There should be 30-40 of them; the exact number varies by type of save. Finally, copy this zip file to the other window with the ftp folder and it should start copying it there. It might take several minutes to copy.

Once you've uploaded your league, let us know what you called it.

Mac Instructions:

There's no built in way to upload your league files to our ftp server, so you'll need some third party software, like the free Cyberduck. If you don't want to try that, then submit a support ticket and we'll see if there's another solution.

Assuming you have an ftp program to use, then you'll need to find your saved game so that you can upload it. Here's how:

To begin, you'll need to zip up the league files first and then you can upload them. Here's how to find and zip up the files:
1) Open up a Finder window and go to the Go menu and hold down the option key (or alt key).
2) Now select Library from the menu (it's hidden if you don't hold down the option key).
3) From there, open up Application Support, then Out of the Park Developments, Franchise Hockey Manager 4 and finally saved_games.
4) In the saved_games folder you'll see folders that end in ".lg". Open the folder that corresponds to the league you need to send us.
5) Zip up all of the files in there that end in ".dat" (don't send any other files unless asked to do so). There should be 35 of them. Highlight the 35 files and then right click and choose "Compress 35 items".
6) Finally, rename the zip file to something more descriptive of your league. [By default, the file is called Archive.zip.] Now transfer this zip file via your ftp program.

For those of you on a Mac, here are some tips (currently for OS 10.11.3).
  • Forget about the built-in FTP option (command-K) as it is read-only.
  • FileZilla has changed some defaults in its newest builds making it difficult to retrieve directory listings from OOTP.

You best best is Cyberduck: https://cyberduck.io

When you start up Cyberduck, click on 'Open Connection'.

Set the server to be: 'ootpsupport.com' (I found it easier to connect to the root for some reason and just navigate to the 'incoming\fhm\saved_games' folder.

Make sure you have 'Anonymous Login' checked.
Adam B is offline   Reply With Quote
Thank you for this post:
EnglishJet (02-02-2019)
Old 02-02-2019, 04:37 PM   #5
EnglishJet
Bat Boy
 
Join Date: Jan 2019
Posts: 16
Thanks: 2
Thanked 0x in 0 posts
Quote:
Originally Posted by Adam B View Post
From another thread:
Thank you so so much bud, I really appreciate that. I couldn't find anything on it.
EnglishJet is offline   Reply With Quote
Old 02-02-2019, 04:37 PM   #6
EnglishJet
Bat Boy
 
Join Date: Jan 2019
Posts: 16
Thanks: 2
Thanked 0x in 0 posts
I just uploaded it using CyberDuck and it appears to be there. Do I just sit and wait now? I'm really new here, sorry for all the questions everyone!
EnglishJet is offline   Reply With Quote
Old 02-02-2019, 06:21 PM   #7
Adam B
Hockey Community Manager
 
Adam B's Avatar
 
Join Date: Dec 2015
Location: A Hockey Rink
Posts: 1,380
Thanks: 69
Thanked 591x in 339 posts
Quote:
Originally Posted by EnglishJet View Post
I just uploaded it using CyberDuck and it appears to be there. Do I just sit and wait now? I'm really new here, sorry for all the questions everyone!
If it's uploaded, then we need to know what the game is so we can look into it.
Adam B is offline   Reply With Quote
Old 02-04-2019, 02:41 AM   #8
JeffR
FHM Producer
 
JeffR's Avatar
 
Join Date: Apr 2002
Location: Kelowna, BC
Posts: 11,594
Thanks: 104
Thanked 10,110x in 3,529 posts
It's the QMJHL American Draft that's active at this point in the save - if sounds like you're choosing the QMJHL Entry Draft or CHL Import Draft, neither of which are currently running, so you won't get the options to advance. If you open the draft via the link on the manager home page, or the "QMJHL American Draft" option under active drafts on the league menu, you should be able to continue, it works for me when I try it.
JeffR is offline   Reply With Quote
Old 02-07-2019, 06:32 PM   #9
EnglishJet
Bat Boy
 
Join Date: Jan 2019
Posts: 16
Thanks: 2
Thanked 0x in 0 posts
Quote:
Originally Posted by JeffR View Post
It's the QMJHL American Draft that's active at this point in the save - if sounds like you're choosing the QMJHL Entry Draft or CHL Import Draft, neither of which are currently running, so you won't get the options to advance. If you open the draft via the link on the manager home page, or the "QMJHL American Draft" option under active drafts on the league menu, you should be able to continue, it works for me when I try it.
Thanks, this works now. Really appreciate your help here!
EnglishJet is offline   Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:25 PM.

 

Major League and Minor League Baseball trademarks and copyrights are used with permission of Major League Baseball. Visit MLB.com and MiLB.com.

Officially Licensed Product – MLB Players, Inc.

Out of the Park Baseball is a registered trademark of Out of the Park Developments GmbH & Co. KG

Google Play is a trademark of Google Inc.

Apple, iPhone, iPod touch and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

COPYRIGHT © 2020 OUT OF THE PARK DEVELOPMENTS. ALL RIGHTS RESERVED.

 

Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright © 2020 Out of the Park Developments