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OOTP Go! - Technical Support Trouble with the game? Please see here!

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Old 03-14-2024, 09:44 AM   #1
sparker781
Minors (Double A)
 
Join Date: Mar 2011
Posts: 108
Purchased Season on iPhone

I purchased the 2018 season on my iPhone and I installed onto my iPad and tried to play it but it said I didn't own it. Do I have to purchase again?
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Old 03-18-2024, 06:40 AM   #2
Edster007
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Quote:
Originally Posted by sparker781 View Post
I purchased the 2018 season on my iPhone and I installed onto my iPad and tried to play it but it said I didn't own it. Do I have to purchase again?
As long as they are on the same iTunes account you shouldnt have to. Try to restore purchases on your iPad
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Old 03-21-2024, 06:49 PM   #3
sparker781
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No Go

Quote:
Originally Posted by Edster007 View Post
As long as they are on the same iTunes account you shouldnt have to. Try to restore purchases on your iPad
I have albeit unsuccessfully to restore my game I purchased on my iPhone to my iPad and it’s not showing up. This means I have to repurchase it?
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Old 03-21-2024, 07:10 PM   #4
Wisnoodles
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Posts: 391
I had the same issue and ended up having to repurchase, never got a response from the company.


Sent from my iPhone using Tapatalk Pro
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Old 04-03-2024, 01:41 AM   #5
jugger
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Join Date: Mar 2023
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Same here! I created a ticket about this several months ago, wrote here in the forums and in Discord but devs never commented on this. Importing the old purchases still worked for me last summer or so. I have all the historical seasons bought for 20$ and now can't use them anymore.

My guess is that the system got broken and the devs don't want to publicly admit this, for some reason

Last edited by jugger; 04-03-2024 at 01:42 AM.
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Old 04-07-2024, 03:09 AM   #6
jugger
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Join Date: Mar 2023
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For me this issue got resolved after OOTP 25 GO got released. Verification codes are working again
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