"Online Mode - Could not connect to the online services! Restart the game to connect.

SI52 · 02-03-2019, 01:37 PM

I just bought and installed OOTP19, but when I try to register for Perfect Team, I get an error message:

"Online Mode - Could not connect to the online services! Restart the game to connect."

I definitely have internet connection, and I've already tried quitting and reopening OOTP. I've already allowed OOTP 19 in Windows Firewall, and I'm still getting the issue. Any help would be greatly appreciated.

Alex Murray · 02-03-2019, 04:29 PM

Hey SI52,

I just had an identical issue in a support ticket yesterday. That individual solved it by reinstalling the game. You could go to OOTP Settings>Troubleshooting> and do the "force game data re-installation". That could solve your issue. Otherwise, you could attempt a reinstall and see if that solves your issue.
If those don't fix your connection issue we'll need to have you submit a support ticket so Lukas and I can take a closer look and see about other fixes.

Thanks
Alex

SI52 · 02-03-2019, 05:38 PM

Thanks for the advice! I'm glad other people have experienced the issue too (so I know I'm not crazy). I'll try reinstalling and let you know how it goes.

02-03-2019, 01:37 PM	#1
SI52 Minors (Single A) Join Date: Apr 2015 Posts: 64	"Online Mode - Could not connect to the online services! Restart the game to connect. I just bought and installed OOTP19, but when I try to register for Perfect Team, I get an error message: "Online Mode - Could not connect to the online services! Restart the game to connect." I definitely have internet connection, and I've already tried quitting and reopening OOTP. I've already allowed OOTP 19 in Windows Firewall, and I'm still getting the issue. Any help would be greatly appreciated.

02-03-2019, 04:29 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey SI52, I just had an identical issue in a support ticket yesterday. That individual solved it by reinstalling the game. You could go to OOTP Settings>Troubleshooting> and do the "force game data re-installation". That could solve your issue. Otherwise, you could attempt a reinstall and see if that solves your issue. If those don't fix your connection issue we'll need to have you submit a support ticket so Lukas and I can take a closer look and see about other fixes. Thanks Alex __________________

02-03-2019, 05:38 PM	#3
SI52 Minors (Single A) Join Date: Apr 2015 Posts: 64	Thanks for the advice! I'm glad other people have experienced the issue too (so I know I'm not crazy). I'll try reinstalling and let you know how it goes.