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OOTP 19 - General Discussions Everything about the 2018 version of Out of the Park Baseball - officially licensed by MLB.com and the MLBPA. |
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09-21-2018, 08:42 PM | #1 |
Minors (Rookie Ball)
Join Date: Aug 2013
Posts: 23
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What is the turnaround time on bug tickets?
I submitted an activation issue on the Kayako site over two days ago, still haven't heard a response. Would like like to start playing ootp19 again. How long usually is the turnaround time on tickets?
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09-23-2018, 03:42 AM | #2 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Our head of tech support is currently on vacation, hence the turnaround is a bit longer at the moment. Sorry for the inconvenience. If you email andreas@ootpdevelopments.com directly he will look into it for you.
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09-26-2018, 06:29 PM | #3 |
All Star Reserve
Join Date: Apr 2009
Posts: 518
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I submitted mine August 24, 2018. Haven't heard anything since.
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09-27-2018, 03:39 PM | #4 | |
Minors (Triple A)
Join Date: Aug 2010
Location: NW Arkansas
Posts: 221
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Historical Mode: OOTP 24 (Challenge Mode) ⚾ 1901-19 Reds: 🚩🚩🚩🚩🚩🚩🏆🏆🏆🏆 FHM 10 🏒 1909-18 Wanderers: 🏆 🏒 1918-19: Arenas/St. Patricks: 🏆🏆 |
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