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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here.

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Old 11-16-2019, 12:31 PM   #1
blubbla
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Join Date: Dec 2001
Location: Herscher, IL
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Only allowing me to sign up for 2 tourneys

I am having an issue on my main account with it telling me that I am signed up for the max 3 tourneys when in fact I only have 2 active. Not having a problem with the other 2 accounts on the license - they are both still able to get 3.
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Old 11-25-2019, 09:38 AM   #2
Abnerdoubleday
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Quote:
Originally Posted by blubbla View Post
I am having an issue on my main account with it telling me that I am signed up for the max 3 tourneys when in fact I only have 2 active. Not having a problem with the other 2 accounts on the license - they are both still able to get 3.
I was having the same problem yesterday with one of my teams. Today it is happening with two teams. I think it might have something to do with the hung-up tournament problem, as I was in a tournament last evening that seemed to be stuck.
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Old 11-25-2019, 09:54 AM   #3
HipandKneeDoc
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I am still having this problem with the hipandkneedoc account
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Old 11-25-2019, 11:13 AM   #4
Abnerdoubleday
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Originally Posted by Abnerdoubleday View Post
I was having the same problem yesterday with one of my teams. Today it is happening with two teams. I think it might have something to do with the hung-up tournament problem, as I was in a tournament last evening that seemed to be stuck.
This could also be related to withdrawing from a tournament. If I withdraw from a tournament, everything goes funky (connecting, disconnecting, connecting, repeatedly), and I have to restart the game.
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Old 11-25-2019, 11:20 AM   #5
Blazerpatch
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Join Date: Aug 2019
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I'm having the same issue. I think some tournaments don't appear now because I've been signed up for one that still hasn't run and its mostly disappeared from the list of tournaments.
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Old 11-27-2019, 02:30 AM   #6
Mark Jamil
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Quote:
Originally Posted by HipandKneeDoc View Post
I am still having this problem with the hipandkneedoc account
Hello HipandKneeDoc,

Is this still happening?

I checked your team and currently you are signed up for just 1 tournament (Daily Early Silver). So you should be able to sign up for 2 more. Please let me know your current status.
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Old 11-27-2019, 02:38 AM   #7
Mark Jamil
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Originally Posted by Blazerpatch View Post
I'm having the same issue. I think some tournaments don't appear now because I've been signed up for one that still hasn't run and its mostly disappeared from the list of tournaments.
Hi Blazerpatch,

I checked your team and it looks like you are signed up for 2 silver and 1 gold tournament.

Daily Silver - still waiting for more players
Daily Early Silver - ready but waiting to start
Q-Gold-Bo7-T32-ID84 - Currently running

Can you please update me on your status? Can you not see all 3?
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Old 11-27-2019, 02:43 AM   #8
Mark Jamil
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Quote:
Originally Posted by Abnerdoubleday View Post
I was having the same problem yesterday with one of my teams. Today it is happening with two teams. I think it might have something to do with the hung-up tournament problem, as I was in a tournament last evening that seemed to be stuck.
Hi Abnerdoubleday,

Can you private message me the team names or user names of the teams that are having the issue? I can try to look them up and fix them.
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Old 11-27-2019, 12:35 PM   #9
Abnerdoubleday
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The problem seems to have corrected itself this morning. If whatever caused this has been identified and corrected, thank you.
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