Need help with ootp 19 account recovery after pc factory settings reset...

Findest2001 · 03-24-2019, 02:50 PM

Well, my computer just died. The only way to get it functioning again is to wipe the hard drive and start over from scratch. I downloaded the game from online directly from out of the park developments. I am wondering if I go ahead and click restore and wipe the hard drive if I will be able to re-download the game since I've already paid for mine. I'm very poor and cannot afford to purchase a second game. So will I be safe in wiping the hard drive and reinstalling the game?

Ty Cobb · 03-29-2019, 01:09 PM

Write a support ticket. These guys are great about working with people.

This link may help: http://store5.esellerate.net/Store/Support/

Best of luck.

Findest2001 · 03-29-2019, 01:23 PM

Quote:

Originally Posted by Ty Cobb

Write a support ticket. These guys are great about working with people.

This link may help: http://store5.esellerate.net/Store/Support/

Best of luck.

I actually wrote 2 tickets by mistake not realizing I had done so 5 days ago. Neither has been answered yet.

Thanks for the reply, though.

slugga27 · 03-29-2019, 04:47 PM

First, you have two licenses. If you have already used two licenses and are unable to release a license (if you can access the game you can un-license it, thus freeing up a license), put in a support ticket to have the licenses released.

Sent from my iPhone using Tapatalk

mcdog512 · 03-29-2019, 05:55 PM

Or buy it from Steam in the future and you can wipe your computer every morning and still download the game every night without contacting anyone period.

03-24-2019, 02:50 PM	#1
Findest2001 All Star Reserve Join Date: Aug 2011 Location: Boston Posts: 960	Need help with ootp 19 account recovery after pc factory settings reset... Well, my computer just died. The only way to get it functioning again is to wipe the hard drive and start over from scratch. I downloaded the game from online directly from out of the park developments. I am wondering if I go ahead and click restore and wipe the hard drive if I will be able to re-download the game since I've already paid for mine. I'm very poor and cannot afford to purchase a second game. So will I be safe in wiping the hard drive and reinstalling the game?

03-29-2019, 01:09 PM	#2
Ty Cobb Hall Of Famer Join Date: Mar 2013 Location: Grayling, MI Posts: 3,938 Blog Entries: 65	Write a support ticket. These guys are great about working with people. This link may help: http://store5.esellerate.net/Store/Support/ Best of luck. __________________ “What’s the most you ever lost on a coin toss?” “Everyone is an atheist until Templars begin marching in the rain.” Absinthe makes the heart grow fonder. Society's tolerance for violent criminals is dumbfounding. "Alinsky works for me now."

03-29-2019, 04:47 PM	#4
slugga27 All Star Starter Join Date: Jun 2011 Posts: 1,250	First, you have two licenses. If you have already used two licenses and are unable to release a license (if you can access the game you can un-license it, thus freeing up a license), put in a support ticket to have the licenses released. Sent from my iPhone using Tapatalk

03-29-2019, 05:55 PM	#5
mcdog512 Hall Of Famer Join Date: Dec 2018 Location: Pack Robert Gibson; November 9, 1935 – October 2, 2020 Posts: 2,339	Or buy it from Steam in the future and you can wipe your computer every morning and still download the game every night without contacting anyone period.