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03-01-2019, 06:06 PM
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#1 |
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Minors (Double A)
Join Date: Mar 2003
Posts: 106
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New Step when no response to tickets?
So if you posted here and they requested you create a ticket. Once you create a ticket if no one ever responds, what is the next step?
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Atlantic Coast Baseball |
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03-01-2019, 06:44 PM
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#2 |
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Hall Of Famer
Join Date: Jan 2015
Location: Oregon, not by design
Posts: 2,853
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not certain how long ago you posted a ticket. sometimes they get busy - but you could try emailing. or reposting your issue on the boards. they're usually very good about getting back to you. restating issues and giving ticket # would probably be helpful if you email.
Alex Alex@ootpdevelopments.com but they may not get right back - it's beta time and they're knee deep in alligators i suspect.
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"This is my opening farewell " - Jackson Browne “They make a desolation and call it peace.” ― Agha Shahid Ali "Maybe she just has to sing, for the sake of the song - And who do I think that I am to decide that she's wrong." - Townes Van Zandt "I saw a young man leaning on his wooden crutch - He called out to me, 'Don't ask for so much' And a young woman leaning in her darkened door She cried out to me, 'Why not ask for more?' " - Leonard Cohen "Hello darkness, my old Friend ...." - Paul Simon Before Mays, before DiMaggio, there was Oscar Charleston. "All the lies about Babe Ruth are true." - Waite Hoyt Avatar is the late great Townes Van Zandt. rip. |
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03-02-2019, 12:00 AM
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#3 |
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All Star Reserve
Join Date: Jul 2011
Location: Arizona
Posts: 500
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Yeah, send me an email if you want to look at expediting a ticket. I've been gone to Cali on a business trip so the ticket responses have slowed and you have my sincere apologies about that. I will be working with Lukas to ensure that we catch up on tickets and get back to everyone.
Alex
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03-04-2019, 04:18 PM
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#4 |
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Minors (Single A)
Join Date: May 2002
Posts: 84
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I will respond - your avatar is awesome
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03-07-2019, 09:16 AM
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#5 | |
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Bat Boy
Join Date: Aug 2016
Posts: 15
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Quote:
Hi, I've had a ticket open and unassigned for about two weeks, regarding an issue that is fully preventing me from using OOTP19 altogether, so quite severe. I've emailed about expediting but so far heard nothing back. Would appreciate if someone could look into it and get back to me. Thanks. |
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03-07-2019, 10:20 AM
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#6 | |
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OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,890
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Quote:
We'll be getting back to everyone with an open ticket within the next few days. Please accept our apologies.
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 04-10-2019 at 01:03 AM. |
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03-07-2019, 04:51 PM
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#7 | |
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Bat Boy
Join Date: Aug 2016
Posts: 15
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Quote:
Thank you.. this is the ticket that is still unreviewed/unassigned: http://support.ootpdevelopments.com/...ket/View/25850 |
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