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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here.

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Old 03-20-2020, 08:33 PM   #1
ccdmrd
Bat Boy
 
Join Date: Dec 2018
Posts: 2
Could not sync your cards, please retry

Hello,

I keep getting the message "could not sync your cards, please retry." I have logged out of my account, quit the game and then logged back on, but I still get that message. I have seen this issue in the forums from previous games, but am unsure how to fix the issue. I have tried logging in many times, without success. I do have a large number of PT cards, which may be the issue (some people on the discord mentioned this as their reason for the message). Any help would be appreciated.

Thank you!
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Old 03-20-2020, 09:22 PM   #2
ButtersFTW
Minors (Single A)
 
Join Date: Mar 2017
Posts: 69
Quote:
Originally Posted by ccdmrd View Post
Hello,

I keep getting the message "could not sync your cards, please retry." I have logged out of my account, quit the game and then logged back on, but I still get that message. I have seen this issue in the forums from previous games, but am unsure how to fix the issue. I have tried logging in many times, without success. I do have a large number of PT cards, which may be the issue (some people on the discord mentioned this as their reason for the message). Any help would be appreciated.

Thank you!
i keep getting same now
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Old 03-20-2020, 09:27 PM   #3
Warhawk
Major Leagues
 
Join Date: Apr 2017
Posts: 437
I was getting it for 5-10 minutes but it started working again. Not sure whether it's connected but it started working after I loaded up a regular game then quit to the start screen.

EDIT: That said, it's still really slow loading the cards from the server.

Last edited by Warhawk; 03-20-2020 at 09:34 PM.
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Old 03-20-2020, 09:51 PM   #4
TheYonk
Minors (Rookie Ball)
 
Join Date: Nov 2018
Posts: 30
Looks like the servers are overloaded tonight. That's a good sign for OOTP, means lots of people using PT. But not so good for us trying to get in.
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