Issue with 4k monitor resolution

philliesphan26 · 10-31-2016, 10:41 PM

I got a new laptop a little over a year ago with a 4k screen. Ever since then, I haven't been able to get FHM (or OOTP for that matter) to run at a resolution I am happy with. Before my current laptop I had a 1080p laptop that ran OOTP and FHM flawlessly, so I know what I could/should be getting.

First let me say that FHM 3 is a massive upgrade over FHM 2 in this regard, FHM 2 was unplayable with how small the text was at 4k. However, in FHM 3 the opposite seems to be in effect here (for me at least). It's not unplayable necessarily, but I know my experience could be so much better if I was getting an appropriate resolution. Since it would be easier to show you my problem than try to explain it, here's a screenshot of what my game looks like (I'd post the pic itself but it's obnoxiously large): http://i.imgur.com/0P9mL8y.jpg

Everything is just so big, I'm not getting as much information as I know I could be. Also notice the taskbar cutting off the game window at the bottom-- it's like this no matter what settings I have it on, and changing them around makes no difference (i.e. Windowed/Full Screen, Maximized/1920x1080/1360x768, etc).

What I'd like it to look like is how it looks in the first screenshot in this link: http://www.ootpdevelopments.com/boar...al-system.html (not the best quality screenshot there but it gives a good idea, can't find anything better for comparison atm). That is what my OOTP/FHM looked like when I had a 1080p laptop (in terms of the amount of information on the screen while still being easily readable), but ever since I've had a 4k laptop I can't seem to figure how to get back to that point.

Any help would be greatly appreciated, I just want to get back to playing OOTP and FHM like I used to be able to on my old laptop! Thanks in advance!

philliesphan26 · 11-01-2016, 03:24 PM

I guess I'm just out of luck? It could be my laptop being funny I guess and not a problem with the game itself, it's just always been an issue since I bought it. Anyone else out there with 4k having similar problems?

Sebastian Palkowski · 11-01-2016, 03:40 PM

Best would be if you could post a trace file. Go to Settings -> Troubleshooting -> enable debug trace, then restart the game and go again to Troubleshooting. Open the "customization data" folder (click the button and it should open) and navigate into the debug folder. Post the file you see there.

philliesphan26 · 11-01-2016, 05:10 PM

Quote:

Originally Posted by Sebastian Palkowski

Best would be if you could post a trace file. Go to Settings -> Troubleshooting -> enable debug trace, then restart the game and go again to Troubleshooting. Open the "customization data" folder (click the button and it should open) and navigate into the debug folder. Post the file you see there.

Thanks, will do later when I get home. Where to post the file?

Sebastian Palkowski · 11-01-2016, 05:15 PM

Quote:

Originally Posted by philliesphan26

Thanks, will do later when I get home. Where to post the file?

Just here.

philliesphan26 · 11-01-2016, 10:29 PM

Ok so the text that it gives me is this:

2016-11-01 23:25:33 Franchise Hockey Manager Version 3.0 BETA Build 56, Copyright (C) 2016 Out of the Park Developments
2016-11-01 23:25:33 Running on MS Windows
2016-11-01 23:25:33 Command line arguments:
2016-11-01 23:25:33 C:\Program Files (x86)\Out of the Park Developments\Franchise Hockey Manager 3\fhm3.exe
2016-11-01 23:25:33 Default skin path (1): C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/skins/default
2016-11-01 23:25:33 Startup - settings.dat found and read!
2016-11-01 23:25:33 Resolution from Settings: Maximized
2016-11-01 23:25:33 Screen Size: 1280 Width, 720 Height; Available Screen Size: 1280 Width, 687 Height, Screen-Size w/o Border: 1270 Width, 658 Height, DPR: 3
2016-11-01 23:25:33 WindowFullScreen - Width: 1280, Height: 720, User-Width: 1280, User-Height: 720
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLD.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLDITALIC.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-ITALIC.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/FHM-HEADLINE.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDBOLD.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDLIGHT.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDNORMAL.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDULTRA.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BLACK.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BOLD.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-LIGHT.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-MEDIUM.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-REGULAR.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-THIN.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU DANI-BOLD.TTF
2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU.TTF
2016-11-01 23:25:33 No paths.cfg file found.
2016-11-01 23:25:33 No custom_folders.ini file found.
2016-11-01 23:25:33 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3'
2016-11-01 23:25:33 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3'
2016-11-01 23:25:33 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games'
2016-11-01 23:25:33 g_trace_mode flag is set.
2016-11-01 23:25:33 DMPT_APP = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3
2016-11-01 23:25:33 DMPT_APP_DATA = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data
2016-11-01 23:25:33 DMPT_PREF_DATA = C:/Users/prof555556/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config
2016-11-01 23:25:33 DMPT_USER_DATA = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3
2016-11-01 23:25:33 DMPT_CUST_DATA = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3
2016-11-01 23:25:33 DMPT_SAVEDGAMES = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games
2016-11-01 23:25:33 Startup - Everything good!
2016-11-01 23:25:33 eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED)
2016-11-01 23:25:33 Successfully run ESELLERATE_eSellerInstall
2016-11-01 23:25:33 eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH)
2016-11-01 23:25:34 GLWidget2 - GL_VERSION = 4.3.0 - Build 20.19.15.4444 - Version = 4.3.0
2016-11-01 23:25:34 Success: OpenGL 2.0 compatible GPU found!
2016-11-01 23:25:34 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2016-11-01 23:25:34 Startup - Successfully loaded jerseys
2016-11-01 23:25:34 Startup - Successfully loaded helmets
2016-11-01 23:25:34 Creating MYFACEGEN instance
2016-11-01 23:25:34 Rendering mode setting = 0
2016-11-01 23:25:34 Facegen rendering mode = 1
2016-11-01 23:25:35 Startup - Successfully loaded model lists
2016-11-01 23:25:36 Startup - Successfully loaded beards
2016-11-01 23:25:36 Startup - Successfully loaded hairs
2016-11-01 23:25:36 Startup - Successfully initialized Facegen
2016-11-01 23:25:37 Startup - Start finished, load Startscreen!
2016-11-01 23:25:37 GLWidget2 - GL_VERSION = 4.3.0 - Build 20.19.15.4444 - Version = 4.3.0
2016-11-01 23:25:37 Success: OpenGL 2.0 compatible GPU found!

10-31-2016, 10:41 PM	#1
philliesphan26 Minors (Triple A) Join Date: Jul 2009 Location: NJ Posts: 254	Issue with 4k monitor resolution I got a new laptop a little over a year ago with a 4k screen. Ever since then, I haven't been able to get FHM (or OOTP for that matter) to run at a resolution I am happy with. Before my current laptop I had a 1080p laptop that ran OOTP and FHM flawlessly, so I know what I could/should be getting. First let me say that FHM 3 is a massive upgrade over FHM 2 in this regard, FHM 2 was unplayable with how small the text was at 4k. However, in FHM 3 the opposite seems to be in effect here (for me at least). It's not unplayable necessarily, but I know my experience could be so much better if I was getting an appropriate resolution. Since it would be easier to show you my problem than try to explain it, here's a screenshot of what my game looks like (I'd post the pic itself but it's obnoxiously large): http://i.imgur.com/0P9mL8y.jpg Everything is just so big, I'm not getting as much information as I know I could be. Also notice the taskbar cutting off the game window at the bottom-- it's like this no matter what settings I have it on, and changing them around makes no difference (i.e. Windowed/Full Screen, Maximized/1920x1080/1360x768, etc). What I'd like it to look like is how it looks in the first screenshot in this link: http://www.ootpdevelopments.com/boar...al-system.html (not the best quality screenshot there but it gives a good idea, can't find anything better for comparison atm). That is what my OOTP/FHM looked like when I had a 1080p laptop (in terms of the amount of information on the screen while still being easily readable), but ever since I've had a 4k laptop I can't seem to figure how to get back to that point. Any help would be greatly appreciated, I just want to get back to playing OOTP and FHM like I used to be able to on my old laptop! Thanks in advance!

11-01-2016, 03:24 PM	#2
philliesphan26 Minors (Triple A) Join Date: Jul 2009 Location: NJ Posts: 254	I guess I'm just out of luck? It could be my laptop being funny I guess and not a problem with the game itself, it's just always been an issue since I bought it. Anyone else out there with 4k having similar problems?

11-01-2016, 03:40 PM	#3
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,113	Best would be if you could post a trace file. Go to Settings -> Troubleshooting -> enable debug trace, then restart the game and go again to Troubleshooting. Open the "customization data" folder (click the button and it should open) and navigate into the debug folder. Post the file you see there. __________________ Buy Franchise Hockey Manager 10

11-01-2016, 10:29 PM	#6
philliesphan26 Minors (Triple A) Join Date: Jul 2009 Location: NJ Posts: 254	Ok so the text that it gives me is this: 2016-11-01 23:25:33 Franchise Hockey Manager Version 3.0 BETA Build 56, Copyright (C) 2016 Out of the Park Developments 2016-11-01 23:25:33 Running on MS Windows 2016-11-01 23:25:33 Command line arguments: 2016-11-01 23:25:33 C:\Program Files (x86)\Out of the Park Developments\Franchise Hockey Manager 3\fhm3.exe 2016-11-01 23:25:33 Default skin path (1): C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/skins/default 2016-11-01 23:25:33 Startup - settings.dat found and read! 2016-11-01 23:25:33 Resolution from Settings: Maximized 2016-11-01 23:25:33 Screen Size: 1280 Width, 720 Height; Available Screen Size: 1280 Width, 687 Height, Screen-Size w/o Border: 1270 Width, 658 Height, DPR: 3 2016-11-01 23:25:33 WindowFullScreen - Width: 1280, Height: 720, User-Width: 1280, User-Height: 720 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLD.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLDITALIC.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-ITALIC.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/FHM-HEADLINE.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDBOLD.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDLIGHT.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDNORMAL.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDULTRA.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BLACK.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BOLD.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-LIGHT.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-MEDIUM.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-REGULAR.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-THIN.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU DANI-BOLD.TTF 2016-11-01 23:25:33 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU.TTF 2016-11-01 23:25:33 No paths.cfg file found. 2016-11-01 23:25:33 No custom_folders.ini file found. 2016-11-01 23:25:33 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-11-01 23:25:33 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-11-01 23:25:33 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games' 2016-11-01 23:25:33 g_trace_mode flag is set. 2016-11-01 23:25:33 DMPT_APP = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3 2016-11-01 23:25:33 DMPT_APP_DATA = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data 2016-11-01 23:25:33 DMPT_PREF_DATA = C:/Users/prof555556/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config 2016-11-01 23:25:33 DMPT_USER_DATA = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-11-01 23:25:33 DMPT_CUST_DATA = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-11-01 23:25:33 DMPT_SAVEDGAMES = C:/Users/prof555556/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games 2016-11-01 23:25:33 Startup - Everything good! 2016-11-01 23:25:33 eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED) 2016-11-01 23:25:33 Successfully run ESELLERATE_eSellerInstall 2016-11-01 23:25:33 eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH) 2016-11-01 23:25:34 GLWidget2 - GL_VERSION = 4.3.0 - Build 20.19.15.4444 - Version = 4.3.0 2016-11-01 23:25:34 Success: OpenGL 2.0 compatible GPU found! 2016-11-01 23:25:34 OpenGL version is greater than 1.4 - is_opengl_available returns true! 2016-11-01 23:25:34 Startup - Successfully loaded jerseys 2016-11-01 23:25:34 Startup - Successfully loaded helmets 2016-11-01 23:25:34 Creating MYFACEGEN instance 2016-11-01 23:25:34 Rendering mode setting = 0 2016-11-01 23:25:34 Facegen rendering mode = 1 2016-11-01 23:25:35 Startup - Successfully loaded model lists 2016-11-01 23:25:36 Startup - Successfully loaded beards 2016-11-01 23:25:36 Startup - Successfully loaded hairs 2016-11-01 23:25:36 Startup - Successfully initialized Facegen 2016-11-01 23:25:37 Startup - Start finished, load Startscreen! 2016-11-01 23:25:37 GLWidget2 - GL_VERSION = 4.3.0 - Build 20.19.15.4444 - Version = 4.3.0 2016-11-01 23:25:37 Success: OpenGL 2.0 compatible GPU found!