Consistently Crashing when Playing a Match

Jubal Early · 10-31-2016, 10:18 PM

Title says it all. I just experienced my 4th crash after playing my first pre-season game. I selected Play, rather than Sim and at the end of the first period the game crashed. On my second game I intended to sim, but selected Play instead. I simply told the game to Sim the End. Doing so caused a crash. The third crash occurred in the first 3 minutes of the game. The forth came when sampling Simming my second preseason game. Let me know what I can send you to help troubleshoot this.

I appreciate you guys and all of your hard work. Thank you!

Jubal Early · 10-31-2016, 10:52 PM

Well, I figure out a work around. I had the assistant set my line up and I haven't had a crash. Some combination of player was not working. Unfortunately, I do not have an old save to pull back up to send to you. The good news is that the crashing has stopped.

JeffR · 11-01-2016, 12:13 AM

What team were you playing as, and in what mode? I can have a look and see if there might be a data issue.

Jubal Early · 11-01-2016, 12:06 PM

The Cleveland Monsters in the Path to Glory Mode. I had no job and took that one.

Thank you sir!

JeffR · 11-01-2016, 06:06 PM

Couldn't find anything obvious in the data, but I'll do some more checking in the game while we're testing the first update.

10-31-2016, 10:18 PM	#1
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	Consistently Crashing when Playing a Match Title says it all. I just experienced my 4th crash after playing my first pre-season game. I selected Play, rather than Sim and at the end of the first period the game crashed. On my second game I intended to sim, but selected Play instead. I simply told the game to Sim the End. Doing so caused a crash. The third crash occurred in the first 3 minutes of the game. The forth came when sampling Simming my second preseason game. Let me know what I can send you to help troubleshoot this. I appreciate you guys and all of your hard work. Thank you!

10-31-2016, 10:52 PM	#2
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	Well, I figure out a work around. I had the assistant set my line up and I haven't had a crash. Some combination of player was not working. Unfortunately, I do not have an old save to pull back up to send to you. The good news is that the crashing has stopped.

11-01-2016, 12:13 AM	#3
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	What team were you playing as, and in what mode? I can have a look and see if there might be a data issue.

11-01-2016, 12:06 PM	#4
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	The Cleveland Monsters in the Path to Glory Mode. I had no job and took that one. Thank you sir!

11-01-2016, 06:06 PM	#5
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	Couldn't find anything obvious in the data, but I'll do some more checking in the game while we're testing the first update.