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Old 06-15-2019, 08:13 PM   #1
cubfan1109
Minors (Single A)
 
Join Date: Mar 2018
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Angry Crashing every time I set my lineup.

Game has crashed 5 times today while setting my lineup. Just wanted to let you know in case it's a bug or something.
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Old 06-17-2019, 02:27 PM   #2
BrooksKieschnick
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This happens to me frequently when I make a switch that involves changing/selecting someone's position with the dropdown. It's gotten to the point where I save, exit, and reopen every time before making such a substitution. It happens maybe once every 20 or 30 tries. Haven't gotten a response about what the issue could be.
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Old 06-17-2019, 02:48 PM   #3
jparker2112
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I am getting game crashes as well...one when i was in mid game (playing) and the other was when altering my lineup
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Old 06-17-2019, 03:07 PM   #4
GatorRich
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I'm on a MAC and updated the game today from the app store..
I run MacOSMojave 10.14.5

When I've simulated games or say run the league till the trade deadline etc.. The game keeps crashing.. I've restarted computer. made a new season. it just keeps crashing when I send the league to run until a certain date. I should preface, it doesn't crash every time I simulate the league forward. However, the 3rd or 4th time I sim ahead.. Crash.. report sent to Apple everytime. ugh.....
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Old 06-17-2019, 03:07 PM   #5
rasnell
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My crashes happen repeatedly when trying to sim a few days. On a Mac.
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Old 06-17-2019, 04:59 PM   #6
ashantewarrier
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Yep, my game is crashing too when simming to the next day. I'm on a Mac as well.

I should have waited a day before installing this patch.
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Old 06-17-2019, 05:27 PM   #7
Lukas Berger
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We're looking into what's going on, but need some more info from anyone having issues.

Mac crash reports are helpful, also OOTP trace files as well.

Open the game and click on Settings
Now click on the Troubleshooting tab.
Finally, click the drop-down menu that says "Don't write OOTP debug info to file".
Change it so that it will be "write OOTP debug info into file".
Click OK and then exit the game.
Restart and play until the game crashes.

Once it does, without restarting the game, search in your Mac finder for the following file: ootp_trace.txt

It should be in the OOTP folder. Once you find it, attach it to a message and send me a copy. Thanks!
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Old 06-17-2019, 09:29 PM   #8
rasnell
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att: lucas berger

Here's the crash text file.
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File Type: txt ootp_trace.txt (178.5 KB, 51 views)
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Old 06-17-2019, 10:15 PM   #9
aks62
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Also on a Mac and getting constant crashing since I installed 20.5.46 today.
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Old 06-17-2019, 11:06 PM   #10
ashantewarrier
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Quote:
Originally Posted by Lukas Berger View Post
We're looking into what's going on, but need some more info from anyone having issues.

Mac crash reports are helpful, also OOTP trace files as well.

Open the game and click on Settings
Now click on the Troubleshooting tab.
Finally, click the drop-down menu that says "Don't write OOTP debug info to file".
Change it so that it will be "write OOTP debug info into file".
Click OK and then exit the game.
Restart and play until the game crashes.

Once it does, without restarting the game, search in your Mac finder for the following file: ootp_trace.txt

It should be in the OOTP folder. Once you find it, attach it to a message and send me a copy. Thanks!
I have trace mode on however the ootp_trace.txt isn't getting generated after the game crashes.

Right now the game is unplayable for Mac users.
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Old 06-17-2019, 11:14 PM   #11
singedskin
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Same with me. Im running on a 2018 Macbook pro and getting constant crashing since I installed 20.5.46 today.
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Old 06-17-2019, 11:23 PM   #12
Caliking
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Quote:
Originally Posted by GatorRich View Post
I'm on a MAC and updated the game today from the app store..
I run MacOSMojave 10.14.5

When I've simulated games or say run the league till the trade deadline etc.. The game keeps crashing.. I've restarted computer. made a new season. it just keeps crashing when I send the league to run until a certain date. I should preface, it doesn't crash every time I simulate the league forward. However, the 3rd or 4th time I sim ahead.. Crash.. report sent to Apple everytime. ugh.....
Exact same scenario here. A bit of a drag...sticking to Perfect Team for now

Last edited by Caliking; 06-17-2019 at 11:26 PM.
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Old 06-18-2019, 12:10 AM   #13
acclaim99
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Not using a mac.
I'm trying to sim my league to opening day, and every time I get around March it crashed

Giving up for tonight.... happened like 6 times already
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Old 06-18-2019, 04:42 AM   #14
Markus Heinsohn
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OK, we have fixed the crash which happens while simulating or playing a game. We will release a hotfix today.

However, the first report was that it crashes "while setting my lineup", we need more info about this! Does it happen in the pregame lineup setup, or in the middle of the game or in the normal team screen while NOT playing a game? Also, what exactly do you do?
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Old 06-18-2019, 08:50 AM   #15
szczepam
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My game has also been crashing after updating the latest version. It went through the entire spring training without an issue and first two weeks of the regular season, but started crashing every time I try to play it since. I've attached the entire crash report from Apple.
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File Type: doc Crash Report.doc (37.1 KB, 40 views)
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Old 06-18-2019, 10:10 AM   #16
Lukas Berger
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Fix for this is Live now:

http://www.ootpdevelopments.com/boar...d.php?t=304313
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Old 06-18-2019, 05:01 PM   #17
CLEBearcat
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Just wanted to share some gratitude to you guys for your incredibly quick patches - always great knowing how closely you stand by your product and that implicit trust is part of what keeps me coming back every year.

Thank you for all of your hard work!
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Old 06-20-2019, 11:14 AM   #18
cubfan1109
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Quote:
Originally Posted by Markus Heinsohn View Post
OK, we have fixed the crash which happens while simulating or playing a game. We will release a hotfix today.

However, the first report was that it crashes "while setting my lineup", we need more info about this! Does it happen in the pregame lineup setup, or in the middle of the game or in the normal team screen while NOT playing a game? Also, what exactly do you do?
Pregame lineup while changing the order, switching players, swapping positions, etc.
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Old 06-21-2019, 12:48 PM   #19
BrooksKieschnick
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Quote:
Originally Posted by cubfan1109 View Post
Pregame lineup while changing the order, switching players, swapping positions, etc.
Same! 10,000x same! It would be such a relief to get this fixed. Happy to provide any data I can that would be helpful.
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