MLB.tv premium looks sweet! - Page 5

BusterKing · 03-05-2007, 04:47 PM

Quote:

Originally Posted by darkenigma510

Maybe Mosaic doesn't start until Opening Day.??

You're right.

I finally got my subscription confirmation and in that email they also state:

AVAILABLE (APRIL 2) - MLB.TV Mosaic Application

They should have posted that info on their website instead of having us thinking it's not working at our end.

PotatoPeeler · 03-07-2007, 08:02 PM

Had my first encounter with customer service.

Quote:

Originally Posted by PotatoPeeler

To Whom It May Concern,

I am considering ordering the MLB.TV package for this season and I am wondering how long will I have access for if I order with the yearly plan. Will I get access until next February or will it only last until the World Series is over?

Thank you for your prompt reply.

Five days later...

Quote:

Originally Posted by Useless Email from MLB.TV

Dear Customer,

Thank you for sending your email.

We apologize for the difficulty experienced. Please call our Customer Support department at 1-866-800-1275 so we can improve your experience.

Thank you for taking the time to write!

Regards,
MLB.com Support

If they're gonna just send me a canned response that has nothing to do with my question, why did it take them five days to do it? Lame.

thehatfield · 03-07-2007, 08:11 PM

Quote:

Originally Posted by darkenigma510

A couple of caveats:

1) Be forewarned this program works on an autorenwal basis on your credit card, even if you get the "annual" subscription.

2) Last year, the "all access" ended at the end of Nov, forcing subscribers to pay for the offseason. It appears premium runs until next Feb but I want to call them first about that.

3) Lots of blackouts for your local team. Works for me because I travel all the time but for some, it may not be worth the money.

That being said, despite the way I hate they treat their customers, its a good product and the quality if very good if you are a baseball nut.

You just mean premium works on auto-renewal or am I automatically signed up for another regular package for 07?

darkenigma510 · 03-07-2007, 09:27 PM

Quote:

Originally Posted by Purple Cowboy

You just mean premium works on auto-renewal or am I automatically signed up for another regular package for 07?

AFAIK, all annual subscriptions will auto-renew.

Eumel · 03-08-2007, 05:19 AM

There actually was an "auto-renew the subscription" checkbox when I signed up earlier this week. I unchecked it. Now I wonder what happens -- I expect to be auto-renewed anyway...

ihatenames · 03-08-2007, 06:08 AM

the send you an email before they auto-renew you anyway. There is something to click if you don't want to be auto-renewed. It's not a big deal to me.

Qrusher14242 · 03-09-2007, 01:11 AM

An update on the MLB Extra Innings Deal:

MLB has given cable (InDemand) and EchoStar (DISH Network) till the end of the month to match the offer to place the upcoming 24-hour baseball-only channel on the basic tier. If the sides agree to placing the The MLB Channel on the basic tier, the exclusivity of the DirecTV deal will be removed.

LB has given cable (InDemand) and EchoStar (DISH Network) till the end of the month to match the offer to place the upcoming 24-hour baseball-only channel on the basic tier. If the sides agree to placing the The MLB Channel on the basic tier, the exclusivity of the DirecTV deal will be removed.

edm · 03-09-2007, 02:51 AM

Quote:

Originally Posted by Qrusher14242

If the sides agree to placing the The MLB Channel on the basic tier, the exclusivity of the DirecTV deal will be removed.

Wouldn't they also need to match the $700M? from what I've been reading, it's very unlikely that indemand and Dish will match the offer

robster1225 · 03-09-2007, 12:41 PM

I hope this happens!

ukhotstove · 03-09-2007, 01:41 PM

Quote:

Originally Posted by PotatoPeeler

Had my first encounter with customer service.

Five days later...

If they're gonna just send me a canned response that has nothing to do with my question, why did it take them five days to do it? Lame.

That's what they sent me then I sent another email stating I didn't live Stateside and why couldn't my question be answered over email's, still waiting for a reply 3 weeks later, they must have a 1 question quota per season

PotatoPeeler · 03-10-2007, 08:40 AM

So how is the premium package working as far as full screen goes? I just ordered the basic package and the full screen sucks, which I expected. But now I'm thinking I should have gone with the premium so I can watch full screen. Should I upgrade? Can you upgrade?

PotatoPeeler · 03-10-2007, 08:50 AM

I just checked out the sample from the premium package and put it full screen and it was really good. I wish I had seen that before I ordered. I sure hope I can upgrade. The extra $30 will be worth it.

Icy · 03-10-2007, 09:34 AM

Quote:

Originally Posted by PotatoPeeler

So how is the premium package working as far as full screen goes? I just ordered the basic package and the full screen sucks, which I expected. But now I'm thinking I should have gone with the premium so I can watch full screen. Should I upgrade? Can you upgrade?

We don't know yet, the preseason games are being shown at the old resolution, the high one won't be used until the season starts.

PotatoPeeler · 03-10-2007, 09:40 AM

Okay, thanks. I think I'll call them later to see if they'll let me upgrade, though I can't imagine why they wouldn't want more of my money.

robster1225 · 03-16-2007, 05:20 PM

I just broke down and bought this, and I'm loving it!

rcbuss · 03-17-2007, 04:31 PM

We have WildBlue as our internet provider (broadband, 2-way satellite), since cable and DSL are not options for us.

Our satellite service is just about as fast as cable or DSL. The main problem is latency, which would affect things like telephony or live on-line gaming -- neither of which is important to us right now.

Any word on how MLB.tv premium looks via a satellite internet provider?

Green & Gold Heart · 03-18-2007, 09:12 AM

I ordered premium this year. Looking forward to it!

ihatenames · 03-18-2007, 11:55 AM

Has anyone had their credit card billed yet on the autorenewal? The reason i ask is, last year I was never autorenewed... It was a big deal, ask i just signed up after i realised it wasn't working on opening day. This year i want my $20.

PotatoPeeler · 03-18-2007, 06:46 PM

Quote:

Originally Posted by ihatenames

Has anyone had their credit card billed yet on the autorenewal? The reason i ask is, last year I was never autorenewed... It was a big deal, ask i just signed up after i realised it wasn't working on opening day. This year i want my $20.

Wasn't working on Opening Day? Umm.. it's not Opening Day yet.

ihatenames · 03-19-2007, 04:52 AM

i ment last year, my bad...

03-08-2007, 06:08 AM	#86
ihatenames Hall Of Famer Join Date: Jul 2002 Location: Rockford Posts: 2,534	the send you an email before they auto-renew you anyway. There is something to click if you don't want to be auto-renewed. It's not a big deal to me. __________________ New Album coming soon!

03-09-2007, 01:11 AM	#87
Qrusher14242 All Star Starter Join Date: Feb 2002 Location: CA Posts: 1,253	An update on the MLB Extra Innings Deal: MLB has given cable (InDemand) and EchoStar (DISH Network) till the end of the month to match the offer to place the upcoming 24-hour baseball-only channel on the basic tier. If the sides agree to placing the The MLB Channel on the basic tier, the exclusivity of the DirecTV deal will be removed. LB has given cable (InDemand) and EchoStar (DISH Network) till the end of the month to match the offer to place the upcoming 24-hour baseball-only channel on the basic tier. If the sides agree to placing the The MLB Channel on the basic tier, the exclusivity of the DirecTV deal will be removed. __________________ "Go then, there are other worlds than these"

03-10-2007, 08:40 AM	#91
PotatoPeeler Hall Of Famer Join Date: Aug 2002 Location: Rapid City, SD Posts: 3,639	So how is the premium package working as far as full screen goes? I just ordered the basic package and the full screen sucks, which I expected. But now I'm thinking I should have gone with the premium so I can watch full screen. Should I upgrade? Can you upgrade? __________________ 培傑西 I have never taken a lesson on how to talk on TV in my life. - Tim McCarver Guns have only two enemies; rust and liberals. The world is a comedy to those that think; a tragedy to those that feel.

03-10-2007, 08:50 AM	#92
PotatoPeeler Hall Of Famer Join Date: Aug 2002 Location: Rapid City, SD Posts: 3,639	I just checked out the sample from the premium package and put it full screen and it was really good. I wish I had seen that before I ordered. I sure hope I can upgrade. The extra $30 will be worth it. __________________ 培傑西 I have never taken a lesson on how to talk on TV in my life. - Tim McCarver Guns have only two enemies; rust and liberals. The world is a comedy to those that think; a tragedy to those that feel.

03-10-2007, 09:40 AM	#94
PotatoPeeler Hall Of Famer Join Date: Aug 2002 Location: Rapid City, SD Posts: 3,639	Okay, thanks. I think I'll call them later to see if they'll let me upgrade, though I can't imagine why they wouldn't want more of my money. __________________ 培傑西 I have never taken a lesson on how to talk on TV in my life. - Tim McCarver Guns have only two enemies; rust and liberals. The world is a comedy to those that think; a tragedy to those that feel.

03-08-2007, 05:19 AM	#85
Eumel Major Leagues Join Date: Mar 2003 Location: Germany Posts: 499	There actually was an "auto-renew the subscription" checkbox when I signed up earlier this week. I unchecked it. Now I wonder what happens -- I expect to be auto-renewed anyway...

03-09-2007, 12:41 PM	#89
robster1225 Hall Of Famer Join Date: Jun 2006 Posts: 2,617	I hope this happens!

03-16-2007, 05:20 PM	#95
robster1225 Hall Of Famer Join Date: Jun 2006 Posts: 2,617	I just broke down and bought this, and I'm loving it!

03-17-2007, 04:31 PM	#96
rcbuss Minors (Triple A) Join Date: Apr 2002 Location: Mauston, WI Posts: 226	We have WildBlue as our internet provider (broadband, 2-way satellite), since cable and DSL are not options for us. Our satellite service is just about as fast as cable or DSL. The main problem is latency, which would affect things like telephony or live on-line gaming -- neither of which is important to us right now. Any word on how MLB.tv premium looks via a satellite internet provider? __________________ Robert C Buss FOBL Mauston Mad Cows

03-18-2007, 09:12 AM	#97
Green & Gold Heart Hall Of Famer Join Date: Oct 2004 Location: Wisconsin Posts: 5,242	I ordered premium this year. Looking forward to it!

03-18-2007, 11:55 AM	#98
ihatenames Hall Of Famer Join Date: Jul 2002 Location: Rockford Posts: 2,534	Has anyone had their credit card billed yet on the autorenewal? The reason i ask is, last year I was never autorenewed... It was a big deal, ask i just signed up after i realised it wasn't working on opening day. This year i want my $20. __________________ New Album coming soon!

03-19-2007, 04:52 AM	#100
ihatenames Hall Of Famer Join Date: Jul 2002 Location: Rockford Posts: 2,534	i ment last year, my bad... __________________ New Album coming soon!