Perfect Team Launches tomorrow (May 3), along with a patch to enable it in the game!

[Markus Heinsohn]

Originally Posted by jgruss02

PT on my system has been sitting on "Preparing" for about 7 hours

Yes, simulations will start today. Right now we are sorting out the issues with failed registrations. It looks like our email provider was blocked by some services (Yahoo, AOL etC) and hence the confirmation emails did not get through.

[Cloonix]

Originally Posted by Markus Heinsohn

Yes, simulations will start today. Right now we are sorting out the issues with failed registrations. It looks like our email provider was blocked by some services (Yahoo, AOL etC) and hence the confirmation emails did not get through.

Microsoft Exchange also classified my mail as Junk/Spam. Depending on the filtering rules it might be deleted automatically for some users.

[schwinnen]

Still stuck on "Open Packs" even though I've already opened all my packs. I've logged out and back in, deleted .pt folders and even completely wiped out the game on one of my PCs.
I've contacted:
support@ootpdevelopments.com
alex@ootpdevelopments.com

Any other actions I can take? Is there someone who can just delete my account and I can re-register and start over?

Also, I created a new login, opened all my packs and everything worked just fine. I could continue to use this login, but:
1. I lose all my loyalty rewards.
2. I used my work email address and I really don't want to do that.

[Markus Heinsohn]

Update: We will begin Entry Pool league creation in about 2 hours (so somewhere around 10-11 AM ET), and simulations will start shortly after that!

Also, because of the hassle of the past 24 hours, we have decided to give every account that registers (or is already registered) until Friday a free Diamond Pack. Once we push the packs into accounts, we'll let you know! Sorry again for all the problems

We're also manually working to fix the broken account registrations throughout the day. Please keep an eye on your inbox and spam folder for the confirmation link emails.

[BaseballNewsNow]

Thanks Markus!

[Markus Heinsohn]

Update 2 from May 4: We have just discovered we need to release a hotfix patch because tournament signup does crash in build 53. We are working on that now, and once that is ready and released later today, we'll start simming.

When it rains, it pours...

[Markus Heinsohn]

Update 3 from May 4: We plan to start Entry Pool league creation at about 2 PM ET now!

[Markus Heinsohn]

Update 4, May 4: OK, Entry pools have been created. Please log out and back in if it does not automatically update for you. Simulations will start in 30 minutes.

[strzepeksc]

Same repeated issues and can not register

very disapointing

now on the next day and still same issues, won't let me register and only allows one try as day....................stupid

[crowhop]

My bonus packs are (3) Gold Packs, which doesn't seem to correspond to any bonus.

I've owned OOTP 19, 21, and 22

[MathBandit]

Originally Posted by crowhop

My bonus packs are (3) Gold Packs, which doesn't seem to correspond to any bonus.

I've owned OOTP 19, 21, and 22

I believe that's the "2 Gold Pack" bonus + a Gold Pack Pre-order bonus

[crowhop]

Originally Posted by MathBandit

I believe that's the "2 Gold Pack" bonus + a Gold Pack Pre-order bonus

Yeah, it doesn't seem to be counting me for 19.

[crowhop]

I will not open those packs until this is resolved.

Also, previously you could have 3 unique teams per registered email. Has that been disabled?

[Lukas Berger]

Originally Posted by crowhop

Yeah, it doesn't seem to be counting me for 19.

Did you play 20 on that account? If not, you don't get credit for 19.

But if you did and the rewards seem wrong to you, you can send a message with your username and email address linked to that account to support@ootpdevelopments.com and we'll look into it.

You can open the packs you already got now though, as you're certainly entitled to them no matter what. That won't affect anything negatively.

[crowhop]

Originally Posted by Lukas Berger

Did you play 20 on that account? If not, you don't get credit for 19.

But if you did and the rewards seem wrong to you, you can send a message with your username and email address linked to that account to support@ootpdevelopments.com and we'll look into it.

You can open the packs you already got now though, as you're certainly entitled to them no matter what. That won't affect anything negatively.

No, I played 19, 21, and 22. Skipped 20. They must be consecutive?

[Lukas Berger]

Originally Posted by crowhop

They must be consecutive?

Yes.

[fartmasterflex]

Originally Posted by schwinnen

Still stuck on "Open Packs" even though I've already opened all my packs. I've logged out and back in, deleted .pt folders and even completely wiped out the game on one of my PCs.
I've contacted:
support@ootpdevelopments.com
alex@ootpdevelopments.com

Any other actions I can take? Is there someone who can just delete my account and I can re-register and start over?

If anyone has a fix for this, please post here. I have a second team, so it's not the end of the world, but the team that's stuck got all my loyalty packs.

[Matt Arnold]

All of the accounts which were stuck on opening packs should have been resolved. If you are still having troubles, please delete all the .pt folder in your saved games directory and try again. If that does not work, you can send an email to support@ootpdevelopments.com and they can investigate further.

[Kushiel]

Its been hectic and I have been as frustrated as everybody else. But now I will thank the Devs for perservering.

[graniteknighte]

Weren't the users who had issues promised a diamond pack?
What happened to that promise?