Sold card, never received points.

beatle · 09-04-2023, 08:52 PM

Sold card for 5000 points, never received the points. How do you get the points back?

beatle · 09-06-2023, 08:17 PM

Still no points, no transaction log. Great support!

beatle · 09-06-2023, 08:19 PM

I think this will be the last baseball game I will buy from OOTP. I will continue to purchase the hockey game.

Matt Arnold · 09-06-2023, 11:20 PM

Did the card actually sell, or was it only placed up for a sell order? Is the order still active on your orders page?

If not, could you let us know which card it was, what your team or username is, and the team can investigate what happened to it.

09-04-2023, 08:52 PM	#1
beatle All Star Reserve Join Date: Apr 2003 Posts: 639	Sold card, never received points. Sold card for 5000 points, never received the points. How do you get the points back? __________________ If you hang with the buzzards, you eat the dead mule! Beatle

09-06-2023, 08:17 PM	#2
beatle All Star Reserve Join Date: Apr 2003 Posts: 639	Still no points, no transaction log. Great support! __________________ If you hang with the buzzards, you eat the dead mule! Beatle

09-06-2023, 08:19 PM	#3
beatle All Star Reserve Join Date: Apr 2003 Posts: 639	I think this will be the last baseball game I will buy from OOTP. I will continue to purchase the hockey game. __________________ If you hang with the buzzards, you eat the dead mule! Beatle

09-06-2023, 11:20 PM	#4
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 16,244	Did the card actually sell, or was it only placed up for a sell order? Is the order still active on your orders page? If not, could you let us know which card it was, what your team or username is, and the team can investigate what happened to it.