Can't login with new version

TheKid95 · 05-03-2022, 01:00 PM

Can't login, just authenticated the email and after tried logging in and get several error messages.

KWPrice1 · 05-03-2022, 01:14 PM

Going to join this thread -- same issue --- old account doesn't work - tried to re-register doesn't work.

Salt is real on this.

I have the same result as OP - I cannot politely state how disappointing this entire process has been.

Church OOTP · 05-03-2022, 04:30 PM

I am unable to log in - it does not recognize my OOTP user name or id from the 22 version (21, 20 and 19 as well).

I tried to reset my password and it does not recognize my email address (the one I have always used and actually purchased the game with)

Please let us know where things stand on this ...

Thanks

BobbyWadd · 05-03-2022, 04:45 PM

Same here, all of that. I saw somewhere to send ticket to support but it didn't say how lol.
Just wanna play. Sad.

Matt Arnold · 05-03-2022, 05:15 PM

If you received those errors trying to register and log in, most accounts with issues there were reset, and you should be able to go register again. The support team is still working through some issues of people who are still having troubles as well if registering did not resolve the issues.

BobbyWadd · 05-03-2022, 07:37 PM

I just tried to register. I didn't get the email and got locked out after 3 resends.

Royals · 05-03-2022, 08:13 PM

No Email Verification was received.

BigPerm · 05-03-2022, 09:29 PM

My issue is when I verify my email and enter the code, I get brought to another website to log in, but it won't let me enter in anything.

I sent an email to "support" if this is where it's supposed to go to.

Gerherd13 · 05-04-2022, 08:06 AM

When I try to login I get the message "invalid credentials".

Church OOTP · 05-04-2022, 03:26 PM

Quote:

Originally Posted by BigPerm

My issue is when I verify my email and enter the code, I get brought to another website to log in, but it won't let me enter in anything.

I sent an email to "support" if this is where it's supposed to go to.

This is what I am getting as well

Lukas Berger · 05-04-2022, 03:29 PM

Quote:

Originally Posted by Gerherd13

When I try to login I get the message "invalid credentials".

Quote:

Originally Posted by Church OOTP

This is what I am getting as well

Please send a message to support@ootpdevelopments.com and they'll get things sorted out for you.

Church OOTP · 05-04-2022, 03:32 PM

Quote:

Originally Posted by Lukas Berger

Please send a message to support@ootpdevelopments.com and they'll get things sorted out for you.

Thanks - will do - I know this has to be incredibly frustrating for you all. Confident it will all work out. Thanks for the response!

05-03-2022, 01:00 PM	#1
TheKid95 Minors (Rookie Ball) Join Date: Jan 2019 Location: Denver Posts: 34	Can't login with new version Can't login, just authenticated the email and after tried logging in and get several error messages. Attached Images __________________

05-03-2022, 01:14 PM	#2
KWPrice1 Bat Boy Join Date: May 2022 Location: Phillies-ville Posts: 2	Going to join this thread -- same issue --- old account doesn't work - tried to re-register doesn't work. Salt is real on this. I have the same result as OP - I cannot politely state how disappointing this entire process has been. Last edited by KWPrice1; 05-03-2022 at 01:19 PM. Reason: screen shot would not attach

05-03-2022, 04:30 PM	#3
Church OOTP Minors (Triple A) Join Date: Dec 2001 Posts: 273	I am unable to log in - it does not recognize my OOTP user name or id from the 22 version (21, 20 and 19 as well). I tried to reset my password and it does not recognize my email address (the one I have always used and actually purchased the game with) Please let us know where things stand on this ... Thanks __________________ Church's Bottom of the 9th YouTube channel devoted to OOTP Commish of the late, great iMLB Online League

05-03-2022, 08:13 PM	#7
Royals Minors (Triple A) Join Date: Feb 2002 Posts: 223	No Email Verification No Email Verification was received.

05-03-2022, 09:29 PM	#8
BigPerm Minors (Rookie Ball) Join Date: Apr 2022 Posts: 21	My issue is when I verify my email and enter the code, I get brought to another website to log in, but it won't let me enter in anything. I sent an email to "support" if this is where it's supposed to go to. Attached Images Last edited by BigPerm; 05-03-2022 at 09:35 PM.

05-03-2022, 04:45 PM	#4
BobbyWadd Bat Boy Join Date: Oct 2015 Posts: 5	Same here, all of that. I saw somewhere to send ticket to support but it didn't say how lol. Just wanna play. Sad.

05-03-2022, 05:15 PM	#5
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 16,259	If you received those errors trying to register and log in, most accounts with issues there were reset, and you should be able to go register again. The support team is still working through some issues of people who are still having troubles as well if registering did not resolve the issues.

05-03-2022, 07:37 PM	#6
BobbyWadd Bat Boy Join Date: Oct 2015 Posts: 5	I just tried to register. I didn't get the email and got locked out after 3 resends.

05-04-2022, 08:06 AM	#9
Gerherd13 Bat Boy Join Date: Nov 2018 Posts: 6	When I try to login I get the message "invalid credentials".