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OOTP 26/PT 26 - Technical Support This forum is for technical support and bug reports.

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Old 07-10-2025, 11:40 AM   #1
Beckwith
Bat Boy
 
Join Date: Jul 2025
Posts: 8
Can't play the game or create a career game

So, this is the errors I was getting...

I have had OOTP 26 since it was released on steam. It was working fine till I upgraded my PC and made my main harddrive the backup harddrive and my new harddrive the new one.

When I click play this is the first error I get window I get...

OOTP Found that the crashed_on_startup flag is set. This means there was an error last time the game tried to start. OOTP will reset the graphics settings to default values. You can set them back later in the game preferences dialog.

That one I understand because the game keeps crashing on this error prompt window...

First there is a command prompt window that appears with...

APP_FRAMEWORK::startup - unable to open the path_cust_data folder D:\Games\Steam\steamapps\common\Out of the Park Baseball 26

Then on top of the command Prompt window is the error window that pops up.

OOTP26.exe - Fatal Application Exit
APP_FRAMEWORK;;startup - unable to open the path cust_data folder
D:\Games\Steam\Steamapps\common\Out of the Park Baseball 26

I click close and the game doesn't open. I have tried everything. I deleted all the files pertaining to OOTP26 from my PC, from all 3 drives I have, the 2 internal and the 1 external, which had none.

This started when I moved the game to my new harddrive and then moved my saved games to it. Then I tried uninstalling it and reinstalling it on the new drive, same thing. I tried moving the files back to the old drive, same thing, I tried uninstalling and reinstalling on the old drive, nothing. I am at my wits end with this. I am to the point where I may just buy the game again, this time directly from OOTP website and play it. This is ticking me off, I have been working on this since I got my PC together and back again at about 3pm, it is now 1130pm.

After reinstalling the game AGAIN, I finally can't get into the game, but now I get these 2 errors...

Could not find /facegen folder! Facegen will be disabled

I have reinstalled several times and deleted every trace of the game, but this error keeps coming up for some reason.

Next error is when I create a New Standard Game or New Historical Game. Error is as follows...

Unable to load world template file (invalid file format). Please re-install OOTP.

I have done this multiple times, but it doesn't fix this issue or the facegen issue.

Please help, I miss playing my favorite game.
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Last edited by Beckwith; 07-12-2025 at 11:54 AM. Reason: Added Screenshots
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Old 07-12-2025, 11:46 AM   #2
Beckwith
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Join Date: Jul 2025
Posts: 8
No one can help me out?
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Old 07-12-2025, 11:55 AM   #3
Beckwith
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Added Screenshots
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Old 07-12-2025, 12:04 PM   #4
LansdowneSt
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Location: From Duxbury, Mass residing Baltimore
Posts: 7,155
See if this sounds similar.

https://forums.ootpdevelopments.com/...d.php?t=364281
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Complete Universe Facegen Pack 2.0 (mine included)
https://www.mediafire.com/file_premi...k_2.0.zip/file

Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file
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Old 07-12-2025, 12:16 PM   #5
Beckwith
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Join Date: Jul 2025
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it does sound familiar but I don't know where to find the roaming apps section.
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Old 07-12-2025, 12:28 PM   #6
Beckwith
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Join Date: Jul 2025
Posts: 8
Still getting this error after installing your fg_files
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Old 07-12-2025, 12:31 PM   #7
Beckwith
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Also, where do I put the configuration settings?
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Old 07-12-2025, 01:34 PM   #8
LansdowneSt
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To find the config files in the Roaming Apps, go to Settings on the Main Page, then Troubleshooting tab and then open the folder with the path configs.

I've never had to mess with them but I presume they'd reinstall to the proper place if deleted and then the game either reopened or reinstalled. Something in there might still be pointing to the old place. That's how I read that other thread.

But again, I've never personally messed with he configs because I have never moved the game from it's initially installed defaults.

I'd make a post on the thread I linked to. If the OP is still subscribed, he'll get an email. Ask for more details on what he specifically did so you get a firsthand account of someone that fixed this same error while trying to do the same thing.
__________________
Complete Universe Facegen Pack 2.0 (mine included)
https://www.mediafire.com/file_premi...k_2.0.zip/file

Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file
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Old 07-12-2025, 03:21 PM   #9
Beckwith
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Join Date: Jul 2025
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I got it working. I did a search on my PC for everything "Out of the Park Baseball 26" and it was only 1 folder. I then did a search for OOTP and I found a LOT of folders for OOTP 26, Deleted every OOTP folder I had and reinstalled the game. It now works with no issues.
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Old 07-12-2025, 04:21 PM   #10
LansdowneSt
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Glad to hear! Thanks for posting how you fixed it so the next person can find it in the forum.
__________________
Complete Universe Facegen Pack 2.0 (mine included)
https://www.mediafire.com/file_premi...k_2.0.zip/file

Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file
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Old 07-12-2025, 04:37 PM   #11
Beckwith
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Absolutely. That is why I posted it, I don't want that to happen to anyone else and not able to play this great game for several days like I was unable too.
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