Missing Cards and Spent Money

HemBear · 04-12-2021, 10:55 AM

I just checked my teams in PT 21 for the first time in almost two weeks. I am missing most of my dominant cards, someone used most of my PP (missing over 500,000), and my teams have been gutted. Not sure how to open a ticket but i spent a lot of time and money making these teams for this to happen. Please advise as to how to correct this issue.

HemBear · 04-12-2021, 11:09 AM

This is strange, I cannot see that these were sold, but another of cards were purchased and I know I didn't purchase them. What is going on? Help!!!

Nicolino Di Benedetto · 04-12-2021, 12:50 PM

Hi. Can you please provide me your username and team name so that we can investigate this? Thank you.

HemBear · 04-12-2021, 12:57 PM

Usernames and team names are each set forth in the signature line. Please PM me if you need any other information. Each of my teams were nerfed. Not sure how the cards and points are missing.

Nicolino Di Benedetto · 04-12-2021, 01:43 PM

OK. I didn't realize it was all three teams. We'll take a look and see what we can find.

HemBear · 04-12-2021, 03:12 PM

Thank you.

04-12-2021, 10:55 AM	#1
HemBear Minors (Double A) Join Date: Jul 2014 Posts: 131	Missing Cards and Spent Money I just checked my teams in PT 21 for the first time in almost two weeks. I am missing most of my dominant cards, someone used most of my PP (missing over 500,000), and my teams have been gutted. Not sure how to open a ticket but i spent a lot of time and money making these teams for this to happen. Please advise as to how to correct this issue. __________________

04-12-2021, 11:09 AM	#2
HemBear Minors (Double A) Join Date: Jul 2014 Posts: 131	This is strange, I cannot see that these were sold, but another of cards were purchased and I know I didn't purchase them. What is going on? Help!!! __________________

04-12-2021, 12:50 PM	#3
Nicolino Di Benedetto Perfect Team Project Manager Join Date: Jul 2016 Posts: 308	Hi. Can you please provide me your username and team name so that we can investigate this? Thank you. __________________

04-12-2021, 12:57 PM	#4
HemBear Minors (Double A) Join Date: Jul 2014 Posts: 131	Usernames and team names are each set forth in the signature line. Please PM me if you need any other information. Each of my teams were nerfed. Not sure how the cards and points are missing. __________________

04-12-2021, 01:43 PM	#5
Nicolino Di Benedetto Perfect Team Project Manager Join Date: Jul 2016 Posts: 308	OK. I didn't realize it was all three teams. We'll take a look and see what we can find. __________________

04-12-2021, 03:12 PM	#6
HemBear Minors (Double A) Join Date: Jul 2014 Posts: 131	Thank you. __________________