Purchased PP but it says that my license couldn't be redeemed when I enter the code.

2000ncade · 04-03-2021, 03:56 PM

Is there any email that should message about this? I'm fairly new to OOTP.

Matt Arnold · 04-03-2021, 04:38 PM

Sometimes it can take a couple minutes to have it process through and redeem. If you still have issues, it's likely best to file a ticket (https://support.ootpdevelopments.com/portal/en/home) and hopefully should be able to resolve the issue.

04-03-2021, 03:56 PM	#1
2000ncade Bat Boy Join Date: Apr 2021 Posts: 1	Purchased PP but it says that my license couldn't be redeemed when I enter the code. Is there any email that should message about this? I'm fairly new to OOTP.

04-03-2021, 04:38 PM	#2
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 16,295	Sometimes it can take a couple minutes to have it process through and redeem. If you still have issues, it's likely best to file a ticket (https://support.ootpdevelopments.com/portal/en/home) and hopefully should be able to resolve the issue.