New User: No Registration Email?

TheRescue · 12-01-2020, 02:03 AM

Hi there. I purchased OOTP 21 via Steam yesterday. Fired it up tonight, first and foremost clicked on "New User? Register!" for Perfect Team and filled out the appropriate information. It's been a couple hours and I haven't received my verification email, is that normal? And when trying Forgot Password (after not receiving an email for an hour or so) I received an error that I had already exceeded my limit in trying to do so. Username is same as the forum here, TheRescue. Apologies if I'm just being impatient...excited to play the game for the first time!

Lukas Berger · 12-01-2020, 05:06 AM

Quote:

Originally Posted by TheRescue

Hi there. I purchased OOTP 21 via Steam yesterday. Fired it up tonight, first and foremost clicked on "New User? Register!" for Perfect Team and filled out the appropriate information. It's been a couple hours and I haven't received my verification email, is that normal? And when trying Forgot Password (after not receiving an email for an hour or so) I received an error that I had already exceeded my limit in trying to do so. Username is same as the forum here, TheRescue. Apologies if I'm just being impatient...excited to play the game for the first time!

Some email providers will block the automated email from ever reaching you. We can always track down the token for verification for you though if needed. I've sent you a PM with that

jackson67 · 12-20-2020, 07:46 PM

Hello,

I signed up a few hours ago via my iCloud email and have yet to receive my verification email. I have scoured my spam box and trash folders but do not see anything. I was wondering if I could get a similar PM? User: axnjxn

Thanks in advance

Lukas Berger · 12-21-2020, 05:39 AM

Quote:

Originally Posted by jackson67

Hello,

I signed up a few hours ago via my iCloud email and have yet to receive my verification email. I have scoured my spam box and trash folders but do not see anything. I was wondering if I could get a similar PM? User: axnjxn

Thanks in advance

I am not able to find an account with that specific username. Is it possible you exited out of the process before completing it?

If you're pretty sure the account creation was completed, then maybe we can find it with your email if you want to either PM that to me directly or open a support ticket by sending an email to support@ootpdevelopments.com

jackson67 · 12-21-2020, 06:08 PM

Thanks.

I fired off an email to the support address you supplied me. I don't want to bug you while you are at home with this kind of thing. I am jealous of your locale, BTW. I love that part of the world.

12-01-2020, 02:03 AM	#1
TheRescue Bat Boy Join Date: Dec 2020 Posts: 1	New User: No Registration Email? Hi there. I purchased OOTP 21 via Steam yesterday. Fired it up tonight, first and foremost clicked on "New User? Register!" for Perfect Team and filled out the appropriate information. It's been a couple hours and I haven't received my verification email, is that normal? And when trying Forgot Password (after not receiving an email for an hour or so) I received an error that I had already exceeded my limit in trying to do so. Username is same as the forum here, TheRescue. Apologies if I'm just being impatient...excited to play the game for the first time!

12-20-2020, 07:46 PM	#3
jackson67 Bat Boy Join Date: Mar 2014 Posts: 4	Hello, I signed up a few hours ago via my iCloud email and have yet to receive my verification email. I have scoured my spam box and trash folders but do not see anything. I was wondering if I could get a similar PM? User: axnjxn Thanks in advance Last edited by jackson67; 12-20-2020 at 07:52 PM. Reason: forgot user name

12-21-2020, 06:08 PM	#5
jackson67 Bat Boy Join Date: Mar 2014 Posts: 4	Thanks. I fired off an email to the support address you supplied me. I don't want to bug you while you are at home with this kind of thing. I am jealous of your locale, BTW. I love that part of the world.