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Old 08-21-2020, 12:09 PM   #1
TerrenceJesus08
Minors (Single A)
 
Join Date: Aug 2014
Posts: 66
Game crashes when loading on "Sorting Nations" step

So when loading my game from the home screen, the game crashes when it gets to the "sorting nations" section of the "initializing database" part of the load. I already tried to use my autosave files to jumpstart the league to no avail. This started happening after the game crashed when loading faces on the scores page. Restoring the backup also does nothing, although my other OOTP saves will run.

I am an a Windows PC with 8 gigs of ram. Running OOTP 21, league data files are uploaded under the name "TerrenceJesus08".

Let me know if you need anything from me and thank you for your help!



What OS are you using?
Windows 10

Do you have the game on Steam, Origin or the Standalone?
Standalone

What are your system specs (especially your video card and your amount of memory)?
Intel Core i7-9750H @ 2.60GHzm 8 gigs ram

Where exactly does your game crash?
When continuing game, get to "sorting nations" under "Initializing database" (about 20% through loading) when the game hangs for a few seconds then crashes to the desktop


What are you doing just before it crashes?
Just loading the game

Can you consistently get the crash to repeat by doing the same thing or is it seemingly random?
Consistently crashes

Do you get an error message?
No

Last edited by TerrenceJesus08; 08-23-2020 at 09:08 PM.
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Old 08-24-2020, 08:49 AM   #2
TerrenceJesus08
Minors (Single A)
 
Join Date: Aug 2014
Posts: 66
Any help? I could make a support ticket if it makes it easier for the dev team
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Old 08-24-2020, 08:52 AM   #3
Lukas Berger
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Location: Nice, Côte d'Azur, France
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Quote:
Originally Posted by TerrenceJesus08 View Post
Any help? I could make a support ticket if it makes it easier for the dev team
I'm going to be pretty busy with stuff related to the next patch this week, so if you can make a support ticket, would probably get a quicker response from the support team than from me helping folks here in bug reports.

In this case though, I can already tell you that we'll almost certainly need to see your league files to see what might be going on.
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Last edited by Lukas Berger; 08-24-2020 at 08:58 AM.
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Old 08-24-2020, 09:24 AM   #4
TerrenceJesus08
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Join Date: Aug 2014
Posts: 66
10-4, ill make a ticket! League files are already uploaded
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