20.1.32 game keeps crashing

cdidman · 04-07-2019, 06:29 PM

Since latest update I have had 3 crashes. 2 during game play, 1 from main screen, after I hit PLAY.

1st during game play was just after I hit the screen to advance to the next play.

2nd during game play, I was making adjustments to a pre-game lineup, and I clicked on a player to look at his bio. Then while I was looking at him, all of a sudden, the screen just disappeared.

Only had something like this happen 1 time during the first week I had the game, these 3 crashes have all happened after the most recent update.

I also have OneDrive storing my game files if that means anything.

Matt Arnold · 04-09-2019, 11:35 AM

For cases like this, it's best to tell us as much information as possible, and usually we will need your league files to be able to investigate further.

Other information that helps:
-What system are you on (Windows/Mac)?
-Do these issues happen repeatedly? As in, if you view the same player's page in-game, does it still crash?
-What sort of games were these (mlb, tournament, etc...)
-Were you viewing using the 3d in-game, or one of the other views?

Thanks for any help in getting us to narrow down what might be happening. As mentioned, including league files, especially if these happen repeatedly, can often help us pinpoint exactly what might be going on.

04-07-2019, 06:29 PM	#1
cdidman Minors (Single A) Join Date: May 2010 Location: Toledo Posts: 90	20.1.32 game keeps crashing Since latest update I have had 3 crashes. 2 during game play, 1 from main screen, after I hit PLAY. 1st during game play was just after I hit the screen to advance to the next play. 2nd during game play, I was making adjustments to a pre-game lineup, and I clicked on a player to look at his bio. Then while I was looking at him, all of a sudden, the screen just disappeared. Only had something like this happen 1 time during the first week I had the game, these 3 crashes have all happened after the most recent update. I also have OneDrive storing my game files if that means anything.

04-09-2019, 11:35 AM	#2
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,689	For cases like this, it's best to tell us as much information as possible, and usually we will need your league files to be able to investigate further. Other information that helps: -What system are you on (Windows/Mac)? -Do these issues happen repeatedly? As in, if you view the same player's page in-game, does it still crash? -What sort of games were these (mlb, tournament, etc...) -Were you viewing using the 3d in-game, or one of the other views? Thanks for any help in getting us to narrow down what might be happening. As mentioned, including league files, especially if these happen repeatedly, can often help us pinpoint exactly what might be going on.