license problem

J.HenryWaugh · 07-28-2012, 08:00 PM

Had to send my laptop into Dell for repair...repeated crashes, hibernation issues, etc. and then to top it off, the video quit working, so I couldn't see a thing and thus was not able to do any backup of anything.

So naturally, Dell's solution was to reformat my hard drive and reinstall Windows. Thus, I lost EVERYTHING, including my 76-year-old UBA.

However, now that I have this next-to-worthless machine back, I need to be able to reinstall OOTP Baseball 13. But this laptop is already using license #1; my desktop is using #2. I do have a backup of my league on a removable drive, so I will only lose close to 14 seasons.

If someone at OOTP could reset one of my licenses, I would be most grateful.

RchW · 07-28-2012, 08:11 PM

Contact esellerate they take large fees for administering OOTP licenses.

https://www.mycommerce.com/Solutions...Overview_.aspx

Pacoheadley · 07-28-2012, 09:58 PM

Quote:

Originally Posted by RchW

Contact esellerate they take large fees for administering OOTP licenses.

https://www.mycommerce.com/Solutions...Overview_.aspx

Hmm... When I had a license issue a couple of weeks ago, I submitted a ticket, and contacted esellerate, and esellerate told me that I would need to contact OOTP, and they weren't dealing with it anymore. By then the ticket I had made on here had already been responded to and my license was reset.

Bowtie · 07-29-2012, 02:53 AM

Quote:

Originally Posted by J.HenryWaugh

Had to send my laptop into Dell for repair...repeated crashes, hibernation issues, etc. and then to top it off, the video quit working, so I couldn't see a thing and thus was not able to do any backup of anything.

So naturally, Dell's solution was to reformat my hard drive and reinstall Windows. Thus, I lost EVERYTHING, including my 76-year-old UBA.

However, now that I have this next-to-worthless machine back, I need to be able to reinstall OOTP Baseball 13. But this laptop is already using license #1; my desktop is using #2. I do have a backup of my league on a removable drive, so I will only lose close to 14 seasons.

If someone at OOTP could reset one of my licenses, I would be most grateful.

J.HenryWaugh: What I recommend is you PM Andreas and kindly ask him to reset your license. Please include your Order Number and your Serial Number. If you were to submit a support ticket and rely on the guy that handles license issues, then you might have to wait upwards to a week to get a response from him. That said, your best chance to get your license reset sooner as opposed to later would be to kindly ask Andreas.

07-28-2012, 08:00 PM	#1
J.HenryWaugh Minors (Double A) Join Date: May 2004 Location: Oregon, USA Posts: 178	license problem Had to send my laptop into Dell for repair...repeated crashes, hibernation issues, etc. and then to top it off, the video quit working, so I couldn't see a thing and thus was not able to do any backup of anything. So naturally, Dell's solution was to reformat my hard drive and reinstall Windows. Thus, I lost EVERYTHING, including my 76-year-old UBA. However, now that I have this next-to-worthless machine back, I need to be able to reinstall OOTP Baseball 13. But this laptop is already using license #1; my desktop is using #2. I do have a backup of my league on a removable drive, so I will only lose close to 14 seasons. If someone at OOTP could reset one of my licenses, I would be most grateful. __________________ J. Henry Waugh Universal Baseball Association

07-28-2012, 08:11 PM	#2
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	Contact esellerate they take large fees for administering OOTP licenses. https://www.mycommerce.com/Solutions...Overview_.aspx __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit