2 License Questions?

coljesep · 05-15-2012, 11:24 AM

I bought my game this weekend and never got an e-mail confirmation at all. I even checked my spam filter.

The game works fine, but what happens if I ever have pc issues? How would I redeem my license?

Do owners only get 1 license now, or 2 still?

olivertheorem · 05-15-2012, 11:30 AM

It's still 2 licenses. Did you save a copy of your receipt? I think that has the license code on it.

coljesep · 05-15-2012, 12:45 PM

I honestly didn't get anything. It was weird, when I bought the game there was a delay and then boom it worked.

I mean I have my CC bill etc. But nothing was sent to me. Is there a way to pull my license # from in game?

Bluenoser · 05-15-2012, 12:50 PM

I'm curious as to how you got the game running without inputting your license.

coljesep · 05-15-2012, 03:33 PM

I bought it from the game download. So I downloaded the game, selected purchase from in-game, submitted the credit card info etc... and then when it was processed, my game was fully functional

PhilM · 05-15-2012, 08:16 PM

Credit for this goes to Bigrod:

Open the game and click preferences, click the troubleshooting tab, click the open folder containing app.cfg file. Open the key.cfg file with notepad and there you will see your license key. Copy the whole thing, including the ootp or just make a backup of the key.cfg file and put it somewhere safe.

Bigrod · 05-16-2012, 06:28 PM

Quote:

Originally Posted by PhilM

Credit for this goes to Bigrod:

Open the game and click preferences, click the troubleshooting tab, click the open folder containing app.cfg file. Open the key.cfg file with notepad and there you will see your license key. Copy the whole thing, including the ootp or just make a backup of the key.cfg file and put it somewhere safe.

This will keep you safe if problems arise, however, I have no clue if this would help if you wanted to retrieve a 2nd license or if your computer failed and you needed to reinstall to a new system etc.
I'd definately pm Andreas as he can handle licenses and tell you exactly what you need to do. Don't lose your CC receipts.
Usually e-sattelite handles license issues but in your case, a quick pm to Andreas is your best option.

05-15-2012, 11:24 AM	#1
coljesep All Star Reserve Join Date: Nov 2009 Location: 'Merica Posts: 569	2 License Questions? I bought my game this weekend and never got an e-mail confirmation at all. I even checked my spam filter. The game works fine, but what happens if I ever have pc issues? How would I redeem my license? Do owners only get 1 license now, or 2 still?

05-15-2012, 11:30 AM	#2
olivertheorem All Star Starter Join Date: Jun 2006 Posts: 1,919	It's still 2 licenses. Did you save a copy of your receipt? I think that has the license code on it.

05-15-2012, 12:45 PM	#3
coljesep All Star Reserve Join Date: Nov 2009 Location: 'Merica Posts: 569	I honestly didn't get anything. It was weird, when I bought the game there was a delay and then boom it worked. I mean I have my CC bill etc. But nothing was sent to me. Is there a way to pull my license # from in game?

05-15-2012, 12:50 PM	#4
Bluenoser Hall Of Famer Join Date: Mar 2002 Location: In The Moment Posts: 14,542	I'm curious as to how you got the game running without inputting your license.

05-15-2012, 03:33 PM	#5
coljesep All Star Reserve Join Date: Nov 2009 Location: 'Merica Posts: 569	I bought it from the game download. So I downloaded the game, selected purchase from in-game, submitted the credit card info etc... and then when it was processed, my game was fully functional

05-15-2012, 08:16 PM	#6
PhilM Minors (Rookie Ball) Join Date: May 2010 Posts: 37	Credit for this goes to Bigrod: Open the game and click preferences, click the troubleshooting tab, click the open folder containing app.cfg file. Open the key.cfg file with notepad and there you will see your license key. Copy the whole thing, including the ootp or just make a backup of the key.cfg file and put it somewhere safe.