License Control

adg · 02-27-2005, 11:38 AM

I don't know what has happened, but it seems my license control is screwed.
Everygame that uses the License Control won't start (FOF, OOTP6 & Total Pro Football).

I looked in my registery and for some reason the licctrl directory is 4 levels deep.

Not sure if I have been hit by a virus or something. The only change to my PC is the installation of my ISP provider anti-virus software (COGECO).

Any suggested would be great (besides rebuilding my machine

Thanks,

Adrian
MS Home Edition XP
Service Pack 2
AMD Athlon XP1600+
1.41 GHz, 1GB of Ram
Radeon 9200SE

Steve Kuffrey · 02-27-2005, 12:13 PM

Is it "actived"? If not try that otherwise you probably need to contact http://www.elicense.com

adg · 02-28-2005, 07:56 PM

Yep, it was activated and working before I installed my Cogeco security services. I uninstalled this security set and OOTP or I should say eLicense works fine (for all games).

This security suite is doing something to disable the eLicense feature. The suite includes firewall, anti-virus and spam - all for free from my ISP. I guess it was too good to be true

Thanks for the reply Steve. I will try and figure this out or just re-install norton.

Comedian2004 · 03-02-2005, 12:06 PM

I just had my version 5 and 6 stop working. It would just give me the hourglass for a second and then be gone. I looked under e-license and it was empty.

I e-mailed the license guys and within 15 minutes they gave me a new license number for both products. I e-mailed back, now what do I do? They told me to uninstall it and re-install it. I tried it with 6. Several times. No matter how I install it, it just gives me the hourglass and will not start the game to let me put in the license number.

A week later and two UNANSWERED letters to tech support.

I had to have to program running for a league I am running, so I installed it on a slower machine and it works there. However, I am very unhappy with the support I am getting to get it working on the machine I had it on before.

Just to totally ignore my e-mails is very unprofessional.

Larry

Steve Kuffrey · 03-02-2005, 02:09 PM

Who did you email? What email provider do you use?

In XP: Control Panel>Admin Tools>Services. Make sure LicCtrl is enabled.

adg · 03-02-2005, 07:41 PM

My suggestion is to use this board for help and answers. I posted my issue and had a reply from Steve very quickly.
Not sure who you were emailing for help, but Steve is usually pretty quick. I think he lives on these boards

Regarding your issues, I would suggest uninstalling whatever you have installed between the time it was working to the time it stopped. Especially if it was a firewall, anti-virus or spam blocker etc. and then try it again. For me it was a free security software offered from my ISP that prevented eLicense from working. As soon as I uninstalled and tried I was fine.

At least now I know what the issue is, and can focus on the remedy.

02-27-2005, 11:38 AM	#1
adg Bat Boy Join Date: Mar 2003 Posts: 14	License Control I don't know what has happened, but it seems my license control is screwed. Everygame that uses the License Control won't start (FOF, OOTP6 & Total Pro Football). I looked in my registery and for some reason the licctrl directory is 4 levels deep. Not sure if I have been hit by a virus or something. The only change to my PC is the installation of my ISP provider anti-virus software (COGECO). Any suggested would be great (besides rebuilding my machine Thanks, Adrian MS Home Edition XP Service Pack 2 AMD Athlon XP1600+ 1.41 GHz, 1GB of Ram Radeon 9200SE

02-27-2005, 12:13 PM	#2
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	Is it "actived"? If not try that otherwise you probably need to contact http://www.elicense.com __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

02-28-2005, 07:56 PM	#3
adg Bat Boy Join Date: Mar 2003 Posts: 14	Yeah Yep, it was activated and working before I installed my Cogeco security services. I uninstalled this security set and OOTP or I should say eLicense works fine (for all games). This security suite is doing something to disable the eLicense feature. The suite includes firewall, anti-virus and spam - all for free from my ISP. I guess it was too good to be true Thanks for the reply Steve. I will try and figure this out or just re-install norton.

03-02-2005, 12:06 PM	#4
Comedian2004 Hall Of Famer Join Date: Nov 2004 Location: In a house in Saint Cloud, Florida. Posts: 7,085	I just had my version 5 and 6 stop working. It would just give me the hourglass for a second and then be gone. I looked under e-license and it was empty. I e-mailed the license guys and within 15 minutes they gave me a new license number for both products. I e-mailed back, now what do I do? They told me to uninstall it and re-install it. I tried it with 6. Several times. No matter how I install it, it just gives me the hourglass and will not start the game to let me put in the license number. A week later and two UNANSWERED letters to tech support. I had to have to program running for a league I am running, so I installed it on a slower machine and it works there. However, I am very unhappy with the support I am getting to get it working on the machine I had it on before. Just to totally ignore my e-mails is very unprofessional. Larry __________________ Like BLUES? Visit www.smokestacklightnin.com, you will LOVE it! New show every Monday!! New Blues HOF![/COLOR][/FONT]

03-02-2005, 02:09 PM	#5
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	Who did you email? What email provider do you use? In XP: Control Panel>Admin Tools>Services. Make sure LicCtrl is enabled. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

03-02-2005, 07:41 PM	#6
adg Bat Boy Join Date: Mar 2003 Posts: 14	Comedian2004 My suggestion is to use this board for help and answers. I posted my issue and had a reply from Steve very quickly. Not sure who you were emailing for help, but Steve is usually pretty quick. I think he lives on these boards Regarding your issues, I would suggest uninstalling whatever you have installed between the time it was working to the time it stopped. Especially if it was a firewall, anti-virus or spam blocker etc. and then try it again. For me it was a free security software offered from my ISP that prevented eLicense from working. As soon as I uninstalled and tried I was fine. At least now I know what the issue is, and can focus on the remedy.