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Old 01-23-2023, 09:21 PM   #1
kurzov
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Join Date: Sep 2022
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Crash on Player List screen

Found a consistent crash when using the Player List page.

Steps to reproduce:

1. Go to Rosters > Player List.
(2. Set Listed Players to Entire Organization.)
(3. View > Position Ratings.)

4. Filter > Customize.
Steps 2 and 3 may not be needed, but those steps were how I encountered this issue.

The game should then crash.
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カーテンの後ろにある行方不明のリーグに注意を払う必要はありません。
(No need to pay attention to the missing league behind the curtain.)
OOTP Perfect Team stuff (Mugenri Silver Bullets):
PT23: 7503-7077 (3 iron rings, 1 rookie rings, 9 bronze pennants)


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Old 01-24-2023, 06:56 PM   #2
Alex Murray
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Hey Kurzov,

I wasn't able to get the crash to reproduce for me. Can you let me know the version of OOTP 23 you're running on your system? You can find that by going to the bottom of the main menu for your game.

Thanks
Alex
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Old 01-24-2023, 07:26 PM   #3
kurzov
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Quote:
Originally Posted by Alex Murray View Post
Hey Kurzov,

I wasn't able to get the crash to reproduce for me. Can you let me know the version of OOTP 23 you're running on your system? You can find that by going to the bottom of the main menu for your game.

Thanks
Alex
Version 23.10 Build 110.
Running via Steam on Windows 10 21H2.
__________________
カーテンの後ろにある行方不明のリーグに注意を払う必要はありません。
(No need to pay attention to the missing league behind the curtain.)
OOTP Perfect Team stuff (Mugenri Silver Bullets):
PT23: 7503-7077 (3 iron rings, 1 rookie rings, 9 bronze pennants)



Last edited by kurzov; 01-24-2023 at 07:28 PM.
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Old 01-24-2023, 09:07 PM   #4
Ozzie7227
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Doesn't crash for me, either, FWIW.
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Old 01-27-2023, 06:43 PM   #5
kurzov
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I've cleared the game cache a couple times and cleared out old PT saves already, to no avail. Still crashing. Tried enabling debug/logging mode as well, but nothing unusual (to my eyes, anyway) showed up.
__________________
カーテンの後ろにある行方不明のリーグに注意を払う必要はありません。
(No need to pay attention to the missing league behind the curtain.)
OOTP Perfect Team stuff (Mugenri Silver Bullets):
PT23: 7503-7077 (3 iron rings, 1 rookie rings, 9 bronze pennants)


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Old 01-28-2023, 12:32 PM   #6
Matt Arnold
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When you go to Filter->Customize, does it crash when it pops up with the dialog to select which filters to apply, or does it crash when you apply a filter?

If you have no filters applied to your panel, does it still crash? Or does cause issues if you have something applied? Similarly, if you right click on a column header to add a filter, does that crash, or is it only when you go specifically through the filter menu?
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Old 01-29-2023, 11:30 AM   #7
kurzov
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Quote:
Originally Posted by Matt Arnold View Post
When you go to Filter->Customize, does it crash when it pops up with the dialog to select which filters to apply, or does it crash when you apply a filter?

If you have no filters applied to your panel, does it still crash? Or does cause issues if you have something applied? Similarly, if you right click on a column header to add a filter, does that crash, or is it only when you go specifically through the filter menu?
It crashed as soon as I clicked on "Customize". I didn't know you could also right click on a header to access that menu. So I tried it just now, and it also crashes as soon as I click on "Add Filter". Both methods result in the dialog box not showing up before it crashes.

I don't think there's any filters being applied by default, but there's no way for me to be sure since I can't even get into the menu.
__________________
カーテンの後ろにある行方不明のリーグに注意を払う必要はありません。
(No need to pay attention to the missing league behind the curtain.)
OOTP Perfect Team stuff (Mugenri Silver Bullets):
PT23: 7503-7077 (3 iron rings, 1 rookie rings, 9 bronze pennants)


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Old 01-29-2023, 12:35 PM   #8
Matt Arnold
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Quote:
Originally Posted by kurzov View Post
It crashed as soon as I clicked on "Customize". I didn't know you could also right click on a header to access that menu. So I tried it just now, and it also crashes as soon as I click on "Add Filter". Both methods result in the dialog box not showing up before it crashes.

I don't think there's any filters being applied by default, but there's no way for me to be sure since I can't even get into the menu.
You can know if there are currently filters if the default button says "Filter: None" vs "Filter: Custom". If you do have a filter applied, I would suggest to try to clear it - it could be that something in that temporary filter is breaking.

If that's still not working, there may be a problem with some stored data. There's a couple options on how to fix, depending a little bit on how much customization you tend to run.
One option is you could load a game in non-PT mode, go to the similar place, and go add a bunch of filters for normal, common columns (ie. player name, batting contact rating, etc...). Basically, we internally store a list of recent filters, so if there's something on one of those filters causing trouble somehow, this will basically fill the cache with items and hopefully drop the problem one.
Now, that arguably won't work. Or if you don't have a super amount of customization, you can do the following:
Go to Main->Settings->Troubleshooting
Click on the "Open folder containing app.cfg&engine.cfg"
Close your game
Rename the user.dat file to something else (ie. user_backup.dat)
Re-open your game.
This will reset all your "local" customizations, and hopefully should correct the issue.
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Old 01-29-2023, 04:38 PM   #9
kurzov
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Join Date: Sep 2022
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Quote:
Originally Posted by Matt Arnold View Post
You can know if there are currently filters if the default button says "Filter: None" vs "Filter: Custom". If you do have a filter applied, I would suggest to try to clear it - it could be that something in that temporary filter is breaking.

If that's still not working, there may be a problem with some stored data. There's a couple options on how to fix, depending a little bit on how much customization you tend to run.
One option is you could load a game in non-PT mode, go to the similar place, and go add a bunch of filters for normal, common columns (ie. player name, batting contact rating, etc...). Basically, we internally store a list of recent filters, so if there's something on one of those filters causing trouble somehow, this will basically fill the cache with items and hopefully drop the problem one.
Now, that arguably won't work. Or if you don't have a super amount of customization, you can do the following:
Go to Main->Settings->Troubleshooting
Click on the "Open folder containing app.cfg&engine.cfg"
Close your game
Rename the user.dat file to something else (ie. user_backup.dat)
Re-open your game.
This will reset all your "local" customizations, and hopefully should correct the issue.
Regenerating that userdat file seems to have fixed my issue. Thanks
__________________
カーテンの後ろにある行方不明のリーグに注意を払う必要はありません。
(No need to pay attention to the missing league behind the curtain.)
OOTP Perfect Team stuff (Mugenri Silver Bullets):
PT23: 7503-7077 (3 iron rings, 1 rookie rings, 9 bronze pennants)


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