Game Crash: Customize Team Logos

CH1MA3RA · 05-22-2022, 05:34 PM

I'm playing a stand alone version of the game, on Mac OS Big Sur with my Macbook Pro.

Whenever I go to a Team Settings page and click on "Modify Team Colors, Logos, and Textures", the game crashes. I've been able to replicate this in every new save I start, as well as when I try to customize my team in Perfect Team. However, when I go to League Settings and try to change the league logo, it doesn't crash.

Thank you

CH1MA3RA · 05-22-2022, 05:37 PM

here is the apple generated crash report, copied into .rtf and then exported to .pdf

Alex Aab · 05-23-2022, 09:35 AM

Did you disable Facegen? There is a bug that was already fixed for that case.
Will be in the newer 23.3.62 build.

CH1MA3RA · 05-23-2022, 11:27 AM

Quote:

Originally Posted by Alex Aab

Did you disable Facegen? There is a bug that was already fixed for that case.
Will be in the newer 23.3.62 build.

yes. i don't play with facegen, but I do like to update and customize logos. any idea when the new build will be posted?

Alex Aab · 05-23-2022, 11:50 AM

We will make a new one this week, maybe today. Will first go into beta and after some days become public.

CH1MA3RA · 05-23-2022, 11:52 AM

Quote:

Originally Posted by Alex Aab

We will make a new one this week, maybe today. Will first go into beta and after some days become public.

roger that thank you. I will wait and see if this patch happens to fix the issue.

CH1MA3RA · 05-25-2022, 12:20 PM

just downloaded the patch and the first time i tried to open the team logo screen it worked, no issues. I will try to replicate the error a few times, but it appears that this ticket can be closed.

thank you!

Alex Aab · 05-25-2022, 12:36 PM

You're welcome

You open the uniforms dialog with diabled FaceGen, right? Just to be sure that the right issue is solved.

CH1MA3RA · 05-26-2022, 10:56 AM

Yes FaceGen is disabled, and I'm able to access the Logo, Uniform design screens now.

05-22-2022, 05:34 PM	#1
CH1MA3RA Minors (Triple A) Join Date: Aug 2021 Posts: 257	Game Crash: Customize Team Logos I'm playing a stand alone version of the game, on Mac OS Big Sur with my Macbook Pro. Whenever I go to a Team Settings page and click on "Modify Team Colors, Logos, and Textures", the game crashes. I've been able to replicate this in every new save I start, as well as when I try to customize my team in Perfect Team. However, when I go to League Settings and try to change the league logo, it doesn't crash. Thank you

05-23-2022, 09:35 AM	#3
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	Did you disable Facegen? There is a bug that was already fixed for that case. Will be in the newer 23.3.62 build.

05-23-2022, 11:50 AM	#5
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	We will make a new one this week, maybe today. Will first go into beta and after some days become public.

05-25-2022, 12:20 PM	#7
CH1MA3RA Minors (Triple A) Join Date: Aug 2021 Posts: 257	just downloaded the patch and the first time i tried to open the team logo screen it worked, no issues. I will try to replicate the error a few times, but it appears that this ticket can be closed. thank you!

05-25-2022, 12:36 PM	#8
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	You're welcome You open the uniforms dialog with diabled FaceGen, right? Just to be sure that the right issue is solved.

05-26-2022, 10:56 AM	#9
CH1MA3RA Minors (Triple A) Join Date: Aug 2021 Posts: 257	Yes FaceGen is disabled, and I'm able to access the Logo, Uniform design screens now.