Black cards from starter packs, can not continue through team setup

Zuno · 05-03-2022, 04:32 PM

As some others have reported, on opening each of the starter packs all that came out were 6 black squares. The loyalty packs did work as intended, it was just the 6 starter packs that had the issue. The only players I have available on my roster are from the loyalty packs, no players showed up otherwise. Even with the cards I wound up actually getting, I'm still stuck on the 'open packs' stage and can not continue with my team.

TigerGDK · 05-03-2022, 04:39 PM

Similar here. I opened 2 starter packs, then went to the roster view to verify the card were there (after reading of a lot of problems). Went back to open starter packs, last 4 opened blank, and now I have 10 cards (probably 12, w/ 2 dups) from my starting pack set. Not enough to create a roster. Can't go Main->manage cards to find the missing cards.

Kind of stuck.

Lathum · 05-03-2022, 04:51 PM

Same here. I haven't checked the roster but all my starter pack cards are blank.

Lathum · 05-03-2022, 07:02 PM

I tried reinstalling and it didn't work

Zuno · 05-03-2022, 07:48 PM

Interestingly enough, I was able to make my way to the Sell Cards tab which actually did have more cards than I had been able to see on the Welcome to Perfect Team page. There weren't all the cards there should be (I have 50 cards showing up, when I should have 60 from 10 total packs) but it's enough to fill my team out. Still unable to submit team and move past the open packs stage though.

Lathum · 05-03-2022, 08:41 PM

So I started a second team under an alternate email and it worked.

yno88 · 05-03-2022, 11:12 PM

Black cards, unable to continue. Got my cards, above where the submit button is, it says open packs. Nothing.

Matt Arnold · 05-04-2022, 08:01 AM

If you received blank cards in your starter pack, please email support@ootpdevelopments.com with your username and information, and we will look to correct the issues.

05-03-2022, 04:32 PM	#1
Zuno Bat Boy Join Date: Jun 2007 Posts: 8	Black cards from starter packs, can not continue through team setup As some others have reported, on opening each of the starter packs all that came out were 6 black squares. The loyalty packs did work as intended, it was just the 6 starter packs that had the issue. The only players I have available on my roster are from the loyalty packs, no players showed up otherwise. Even with the cards I wound up actually getting, I'm still stuck on the 'open packs' stage and can not continue with my team.

05-03-2022, 11:12 PM	#7
yno88 Minors (Double A) Join Date: May 2019 Posts: 104	Black cards, unable to continue. Got my cards, above where the submit button is, it says open packs. Nothing. __________________

05-03-2022, 04:39 PM	#2
TigerGDK Minors (Double A) Join Date: Mar 2002 Location: OK CIty Posts: 190	Similar here. I opened 2 starter packs, then went to the roster view to verify the card were there (after reading of a lot of problems). Went back to open starter packs, last 4 opened blank, and now I have 10 cards (probably 12, w/ 2 dups) from my starting pack set. Not enough to create a roster. Can't go Main->manage cards to find the missing cards. Kind of stuck.

05-03-2022, 04:51 PM	#3
Lathum Minors (Triple A) Join Date: Apr 2021 Posts: 248	Same here. I haven't checked the roster but all my starter pack cards are blank.

05-03-2022, 07:02 PM	#4
Lathum Minors (Triple A) Join Date: Apr 2021 Posts: 248	I tried reinstalling and it didn't work

05-03-2022, 07:48 PM	#5
Zuno Bat Boy Join Date: Jun 2007 Posts: 8	Interestingly enough, I was able to make my way to the Sell Cards tab which actually did have more cards than I had been able to see on the Welcome to Perfect Team page. There weren't all the cards there should be (I have 50 cards showing up, when I should have 60 from 10 total packs) but it's enough to fill my team out. Still unable to submit team and move past the open packs stage though.

05-03-2022, 08:41 PM	#6
Lathum Minors (Triple A) Join Date: Apr 2021 Posts: 248	So I started a second team under an alternate email and it worked.

05-04-2022, 08:01 AM	#8
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,859	If you received blank cards in your starter pack, please email support@ootpdevelopments.com with your username and information, and we will look to correct the issues.