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Bug Reports Forum Have a bug to report? Please post here. |
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#1 |
All Star Reserve
Join Date: Dec 2003
Location: Seattle, WA
Posts: 914
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Suddenly unable to open OOTP on my MacBook
I got a new MacBook Pro last week and I everything has been working fine until this morning. Now the game won't open. The only thing I can think that I changed is that I used the workaround listed in this forum to address the high resolution issue. That said, it worked last night without issue, so I can't see why that would cause an issue here. I've pasted the error details below:
------------------------------------- Translated Report (Full Report Below) ------------------------------------- Incident Identifier: 54318C8F-430B-4671-AFC3-CBD9271ED441 CrashReporter Key: 1B9BDE7F-3373-6FFC-8FD0-11D23A4CF2A4 Hardware Model: MacBookPro18,3 Process: OOTP Baseball 22 [8042] Path: /Applications/OOTP Baseball 22.app/Contents/MacOS/OOTP Baseball 22 Identifier: com.ootpdevelopments.ootp22macqlm Version: 22.11.82 (82) Code Type: X86-64 (Native) Role: Default Parent Process: launchd [1] Coalition: com.ootpdevelopments.ootp22macqlm [5574] Date/Time: 2021-11-21 08:02:32.0669 -0800 Launch Time: 2021-11-21 08:02:31.9836 -0800 OS Version: macOS 12.0.1 (21A559) Release Type: User Report Version: 104 Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: CODESIGNING 1 Triggered by Thread: 0 Thread 0 Crashed: 0 0x7ff7ffd83a2c 0x7ff7ffd80000 + 14892 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x0000000000000000 x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000 x16: 0x0000000000000000 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x0000000000000000 x21: 0x0000000000000000 x22: 0x0000000000000000 x23: 0x0000000000000000 x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x0000000000000000 x27: 0x0000000000000000 x28: 0x0000000000000000 fp: 0x0000000000000000 lr: 0x0000000000000000 sp: 0x0000000308a0db98 pc: 0x00007ff7ffd83a2c cpsr: 0x00000000 far: 0x0000000000000000 esr: 0x00000000 Address size fault Binary Images: 0x7ff7ffd80000 - 0x7ff7ffdaffff (*) <9f5d65be-d8d0-3979-bb05-e651a67e785c> ??? Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed EOF ----------- Full Report ----------- {"app_name":"OOTP Baseball 22","timestamp":"2021-11-21 08:02:32.00 -0800","app_version":"22.11.82","slice_uuid":"fe7c8 9a1-3b93-3b33-97d1-2dda74fab958","build_version":"82","platform":0,"b undleID":"com.ootpdevelopments.ootp22macqlm","shar e_with_app_devs":1,"is_first_party":0,"bug_type":" 309","os_version":"macOS 12.0.1 (21A559)","incident_id":"54318C8F-430B-4671-AFC3-CBD9271ED441","name":"OOTP Baseball 22"} { "uptime" : 31000, "procLaunch" : "2021-11-21 08:02:31.9836 -0800", "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro18,3", "procStartAbsTime" : 767716069461, "coalitionID" : 5574, "osVersion" : { "train" : "macOS 12.0.1", "build" : "21A559", "releaseType" : "User" }, "captureTime" : "2021-11-21 08:02:32.0669 -0800", "incident" : "54318C8F-430B-4671-AFC3-CBD9271ED441", "bug_type" : "309", "pid" : 8042, "procExitAbsTime" : 767716812953, "translated" : true, "cpuType" : "X86-64", "procName" : "OOTP Baseball 22", "procPath" : "\/Applications\/OOTP Baseball 22.app\/Contents\/MacOS\/OOTP Baseball 22", "bundleInfo" : {"CFBundleShortVersionString":"22.11.82","CFBundle Version":"82","CFBundleIdentifier":"com.ootpdevelo pments.ootp22macqlm"}, "storeInfo" : {"deviceIdentifierForVendor":"DF6C9766-4AB4-51C2-BB84-7C62FF6D0A59","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.ootpdevelopments.ootp22macqlm", "crashReporterKey" : "1B9BDE7F-3373-6FFC-8FD0-11D23A4CF2A4", "wakeTime" : 11530, "sleepWakeUUID" : "764EC720-B462-4CB3-A276-0EFC9A8A985E", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"namespace":"CODESIGNING","flags":66,"code":1} , "extMods" : {"caller":{"thread_create":0,"thread_set_state":0, "task_for_pid":0},"system":{"thread_create":0,"thr ead_set_state":0,"task_for_pid":0},"targeted":{"th read_create":0,"thread_set_state":0,"task_for_pid" :0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":239752,"threadState":{"x ":[{"value":0},{"value":0},{"value":0},{"value":0},{" value":0},{"value":0},{"value":0},{"value":0},{"va lue":0},{"value":0},{"value":0},{"value":0},{"valu e":0},{"value":0},{"value":0},{"value":0},{"value" :0},{"value":0},{"value":0},{"value":0},{"value":0 },{"value":0},{"value":0},{"value":0},{"value":0}, {"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"c psr":{"value":0},"fp":{"value":0},"sp":{"value":13 029661592},"esr":{"value":0,"description":" Address size fault"},"pc":{"value":140703126010412,"matchesCras hFrame":1},"far":{"value":0}},"frames":[{"imageOffset":14892,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64", "base" : 140703125995520, "size" : 196608, "uuid" : "9f5d65be-d8d0-3979-bb05-e651a67e785c", "name" : "" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=816K resident=0K(0%) swapped_out_or_unallocated=816K(100%)\nWritable regions: Total=29.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=29.4M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 13.0M 4 \nVM_ALLOCATE (reserved) 8552K 2 reserved VM address space (unallocated)\n__DATA 80K 3 \n__DATA_CONST 48K 1 \n__LINKEDIT 240K 4 \n__TEXT 624K 2 \nmapped file 6.0G 27 \n=========== ======= ======= \nTOTAL 6.1G 45 \nTOTAL, minus reserved VM space 6.0G 45 \n", "legacyInfo" : { "threadTriggered" : { } }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "607844aa04477260f58a8077", "factorPackIds" : { "SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a" }, "deploymentId" : 240000066 }, { "rolloutId" : "5ffde50ce2aacd000d47a95f", "factorPackIds" : { }, "deploymentId" : 240000076 }, { "rolloutId" : "60da5e84ab0ca017dace9abf", "factorPackIds" : { }, "deploymentId" : 240000008 }, { "rolloutId" : "5fc94383418129005b4e9ae0", "factorPackIds" : { }, "deploymentId" : 240000162 }, { "rolloutId" : "601d9415f79519000ccd4b69", "factorPackIds" : { "SIRI_TEXT_TO_SPEECH" : "6194416dea7ed64a7812a429" }, "deploymentId" : 240000322 }, { "rolloutId" : "602ad4dac86151000cf27e46", "factorPackIds" : { "SIRI_DICTATION_ASSETS" : "6181ebb28763315b9604755e" }, "deploymentId" : 240000271 } ], "experiments" : [ ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed" ] } Model: MacBookPro18,3, BootROM 7429.41.5, proc 10:8:2 processors, 16 GB, SMC Graphics: Apple M1 Pro, Apple M1 Pro, Built-In Display: PHL 276E8V, 2560 x 1440 (QHD/WQHD - Wide Quad High Definition), Main, MirrorOff, Online Display: Color LCD, 3024 x 1964 Retina, MirrorOff, Online Memory Module: LPDDR5 AirPort: Wi-Fi, wl0: Sep 24 2021 15:49:44 version 20.10.853.23.8.7.106 FWID 01-78e271b2 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. |
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#2 |
All Star Reserve
Join Date: Dec 2003
Location: Seattle, WA
Posts: 914
|
I was able to resolve this by re-installing the app. Not sure what might have happened, but it's working now.
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#3 |
All Star Reserve
Join Date: Dec 2003
Location: Seattle, WA
Posts: 914
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Actually... I'm getting this error again this morning. Any idea why this could keep happening?
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#4 | |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 21,249
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Quote:
![]() Overall, it's probably best if you submit a support ticket (https://support.ootpdevelopments.com/portal/en/home or email support@ootpdevelopments.com) so the support guys can work with you directly on getting things sorted out. They're more up to date on the status of that sort of issue, so can probably be the quickest in getting things sorted for you.
__________________
lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here |
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#5 |
All Star Reserve
Join Date: Dec 2003
Location: Seattle, WA
Posts: 914
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Thanks Lukas. Will open a ticket now.
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