New Poster need help

bkruss79 · 04-13-2021, 06:55 PM

Hi everyone. Love the game...been playing the past two series and love it. Currently I have a offline franchise in 22 that crashes and closes to the desktop for no reason that i've found. I'm running Windows 10 latest build, AMD Ryzen 5 3600X cpu and Radeon RX 580 display adapter with the newest chipset drivers installed.

So in OOTP 22 i've downloaded and installed the latest rev of the game....22.2.39 and most of the time everything has been fine lately but seems to be getting more frequent with the crashes. Intermittenly during a game it will crash and close to the desktop. I would greatly appreciate any feedback for troubleshooting this issue.

Thanks!!

Lukas Berger · 04-13-2021, 07:14 PM

Sorry you're having trouble!

We'll best be able to help if you fill out a support ticket here or via email at support@ootpdevelopments.com. Then the support guys can work directly with you and hopefully help get things figured out for you.

bkruss79 · 04-14-2021, 09:05 AM

Thanks Lukas! I found the technical support forum, I may try some of those suggestions before I create a ticket. Thanks!

04-13-2021, 06:55 PM	#1
bkruss79 Bat Boy Join Date: Apr 2021 Posts: 4	New Poster need help Hi everyone. Love the game...been playing the past two series and love it. Currently I have a offline franchise in 22 that crashes and closes to the desktop for no reason that i've found. I'm running Windows 10 latest build, AMD Ryzen 5 3600X cpu and Radeon RX 580 display adapter with the newest chipset drivers installed. So in OOTP 22 i've downloaded and installed the latest rev of the game....22.2.39 and most of the time everything has been fine lately but seems to be getting more frequent with the crashes. Intermittenly during a game it will crash and close to the desktop. I would greatly appreciate any feedback for troubleshooting this issue. Thanks!!

04-13-2021, 07:14 PM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,964	Sorry you're having trouble! We'll best be able to help if you fill out a support ticket here or via email at support@ootpdevelopments.com. Then the support guys can work directly with you and hopefully help get things figured out for you. __________________ lukas@ootpdevelopments.com Pre-Order Out of the Park Baseball 27! Need to upload files for us to check out? Instructions can be found here

04-14-2021, 09:05 AM	#3
bkruss79 Bat Boy Join Date: Apr 2021 Posts: 4	Thanks Lukas! I found the technical support forum, I may try some of those suggestions before I create a ticket. Thanks!