Connection error

tdean001 · 05-31-2020, 01:37 AM

Trying to connect to online services...

Could not connect! Please check your internet connection and restart OOTP.

I've tried...
1. Checking my internet connection and restarting OOTP.
2. Rebooting.
3. Uninstalling and reinstalling OOTP.

Nothing has worked! On the bright side, the welcome screen says I have 6 unopened player card packs and 1,000PP. So maybe this is a consolation prize for my game not working

Alex Murray · 06-22-2020, 11:35 PM

This cannot connect issue comes from an internet certification that expired recently at the end of May. If you go to https://support.sectigo.com/Com_Know...A01N000000rfBO scroll down to Root Certificates and download SHA-2 Root : USERTrust RSA Certification Authority. Run the file. Click install certificate, next and finish. That should take care of your issue.

Thanks
Alex

05-31-2020, 01:37 AM	#1
tdean001 Bat Boy Join Date: Jul 2010 Posts: 5	Connection error Trying to connect to online services... Could not connect! Please check your internet connection and restart OOTP. I've tried... 1. Checking my internet connection and restarting OOTP. 2. Rebooting. 3. Uninstalling and reinstalling OOTP. Nothing has worked! On the bright side, the welcome screen says I have 6 unopened player card packs and 1,000PP. So maybe this is a consolation prize for my game not working

06-22-2020, 11:35 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	This cannot connect issue comes from an internet certification that expired recently at the end of May. If you go to https://support.sectigo.com/Com_Know...A01N000000rfBO scroll down to Root Certificates and download SHA-2 Root : USERTrust RSA Certification Authority. Run the file. Click install certificate, next and finish. That should take care of your issue. Thanks Alex __________________