Problem re-activating game after updating patch?

theg02guy · 07-02-2019, 11:07 AM

Is anyone else having an issue re-activating the game after downloading the latest patch? I updated this morning and when I opened the game it asks for my license key — and then says the game cannot be activated?

markmcghee · 07-02-2019, 11:48 AM

I am. I never had to reactive before. It auto loaded my key code in then said it was not on file. Weird. Hopefully just a glitch.

theg02guy · 07-02-2019, 12:19 PM

Quote:

Originally Posted by markmcghee

I am. I never had to reactive before. It auto loaded my key code in then said it was not on file. Weird. Hopefully just a glitch.

I had the same problem.

Sweed · 07-02-2019, 12:27 PM

What version?

I use the esellerate version on pc and I only have to install the patch over the current installation. There is never a need to mess with the license key. The only thing I do is backup my ballpark folder so I don't lose all of my custom camera views.

markmcghee · 07-02-2019, 12:59 PM

Exactly Sneed which is why this was so weird. I did all things I always do and this time it somehow lost my license. AND it says my license doesn't exist in the database.

markmcghee · 07-02-2019, 01:37 PM

I discovered I downloaded the wrong version. Instead of the eSellerate I downloaded the fast spring webstore version. Downloading correct one now. I'm pretty sure I hosed everything and will have to uninstall/reinstall.

Luckily, after downloading correct version, everything installed OK and I didn't lose anything.

theg02guy · 07-02-2019, 01:46 PM

I have a Mac and do what I normally do, download the whole version from the OOTP website, install/replace. It's version 20.5, build 52.

07-02-2019, 11:07 AM	#1
theg02guy Minors (Rookie Ball) Join Date: Aug 2012 Posts: 39	Problem re-activating game after updating patch? Is anyone else having an issue re-activating the game after downloading the latest patch? I updated this morning and when I opened the game it asks for my license key — and then says the game cannot be activated?

07-02-2019, 01:37 PM	#6
markmcghee Minors (Double A) Join Date: Dec 2003 Location: Ft.Lauderdale Posts: 151	I discovered I downloaded the wrong version. Instead of the eSellerate I downloaded the fast spring webstore version. Downloading correct one now. I'm pretty sure I hosed everything and will have to uninstall/reinstall. Luckily, after downloading correct version, everything installed OK and I didn't lose anything. Last edited by markmcghee; 07-02-2019 at 01:46 PM.

07-02-2019, 11:48 AM	#2
markmcghee Minors (Double A) Join Date: Dec 2003 Location: Ft.Lauderdale Posts: 151	I am. I never had to reactive before. It auto loaded my key code in then said it was not on file. Weird. Hopefully just a glitch.

07-02-2019, 12:27 PM	#4
Sweed Hall Of Famer Join Date: Apr 2002 Location: Iowa Posts: 7,145	What version? I use the esellerate version on pc and I only have to install the patch over the current installation. There is never a need to mess with the license key. The only thing I do is backup my ballpark folder so I don't lose all of my custom camera views.

07-02-2019, 12:59 PM	#5
markmcghee Minors (Double A) Join Date: Dec 2003 Location: Ft.Lauderdale Posts: 151	Exactly Sneed which is why this was so weird. I did all things I always do and this time it somehow lost my license. AND it says my license doesn't exist in the database.

07-02-2019, 01:46 PM	#7
theg02guy Minors (Rookie Ball) Join Date: Aug 2012 Posts: 39	I have a Mac and do what I normally do, download the whole version from the OOTP website, install/replace. It's version 20.5, build 52.