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Old 07-18-2018, 06:31 PM   #1
gwbicster
Minors (Rookie Ball)
 
Join Date: Sep 2015
Posts: 35
Help! New fast computer with a great graphics card, but cursor doesn't appear in game

Help! I just got a brand new super gaming computer, but when I load OOTP the cursor disappears. It's possible to move the mouse around and occasionally I stumble on a valid field, but it's hit or miss, and I can't really even load the game because I don't know where I am clicking.


I tried to file a ticket but they say that I have the wrong username or password when I try to log in, but when I register they say that my e-mail address is already registered.


Very frustrating.
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Old 07-18-2018, 08:03 PM   #2
WIUPIKE
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Are you in full screen mode?
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Old 07-18-2018, 08:08 PM   #3
gwbicster
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Join Date: Sep 2015
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Yes I am and it doesn't give me any other option to get out of it (no boxes at the top of the screen).


All I can do is press the window and it brings me back to the desktop.
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Old 07-19-2018, 12:18 AM   #4
gwbicster
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It seems like maybe there's a problem with the resolution. That's a shame. I really like this game. But I'm not going to run my fancy new gaming computer in a substandard resolution.


Hopefully someone from the company can help me. I don't exactly understand what's going on.


Thank you.
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Old 07-19-2018, 04:21 AM   #5
Lukas Berger
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This would be the first thing to try:

Locate the OOTP 19 shortcut (or the OOTP19.exe), right-click it, select properties, select the compatibility tab and toggle the setting for high DPI scaling. Restart the game.

Let me know if it helps or not.
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Old 07-19-2018, 05:30 AM   #6
gwbicster
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Bingo, it works!


Thanks so much!
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