Origin Loading Issue

gmanda4th · 04-22-2018, 04:31 PM

I'm having a crash during the game load. Installed the game through Origin. Running an Alienware R15 and the system can handle any other game. Went through everything with EA Support the last 4 hrs and nothing can fix it, so reaching out to you all.

I have done the following:
Uninstalled, Reinstall.
Deleted Cache, Deleted Game, Reinstalled.
Had the game reset in Origin with complete wipe. Reinstalled.
*All these were with restarts

I have made sure my NVidia is the primary card. Still crashing. Getting an error when I load that it crashed last time and is starting on the default graphics. I'm not sure how to trace through Origin, but can try that with some help. I can also email you my DX and MS info if that would help. Game started fine with I downloaded from your site, but it asks for a key. As soon as I start origin to play the game with their key/access; it crashes. Origin asked me reach out to you at this point.

Appreciate any help.

Lukas Berger · 04-22-2018, 11:38 PM

Have you tried disabling the Origin overlay? That worked with a similar issue for a couple folks.

04-22-2018, 04:31 PM	#1
gmanda4th Bat Boy Join Date: Apr 2018 Posts: 1	Origin Loading Issue I'm having a crash during the game load. Installed the game through Origin. Running an Alienware R15 and the system can handle any other game. Went through everything with EA Support the last 4 hrs and nothing can fix it, so reaching out to you all. I have done the following: Uninstalled, Reinstall. Deleted Cache, Deleted Game, Reinstalled. Had the game reset in Origin with complete wipe. Reinstalled. *All these were with restarts I have made sure my NVidia is the primary card. Still crashing. Getting an error when I load that it crashed last time and is starting on the default graphics. I'm not sure how to trace through Origin, but can try that with some help. I can also email you my DX and MS info if that would help. Game started fine with I downloaded from your site, but it asks for a key. As soon as I start origin to play the game with their key/access; it crashes. Origin asked me reach out to you at this point. Appreciate any help.

04-22-2018, 11:38 PM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,365	Have you tried disabling the Origin overlay? That worked with a similar issue for a couple folks. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here