cannot install patch 10.4.29

baseballbuzz · 10-18-2009, 10:34 AM

anyone have any suggestions on my problem?
1. running windows xp. never had a problem with downloading patches.
2. i download (run) the new patch, windows version
3. when it finishes downloading i select run and it loads the bar fully and goes to where you leave default selected or change the directory.
4. thats were i have a problem. i cannot select the install button. i see it but it is grayed out. even if i change directories i get the same thing.
5. i have tried multiple downloads and have tried from the mirror site.
6. pop up blocker is off even though i dont think it matters.
any help? thanks.

gollum65 · 10-18-2009, 10:36 AM

Usually that means it's waiting for you to agree to the end user terms.

baseballbuzz · 10-18-2009, 10:38 AM

Quote:

Originally Posted by gollum65

Usually that means it's waiting for you to agree to the end user terms.

thats not the problem. i got past that. i just forgot to mention that i did select agree to user terms. after that you get to the default directory or select directory.

strummer · 10-18-2009, 10:56 AM

I'm having the same problem, for what it's worth.

baseballbuzz · 10-18-2009, 11:12 AM

Quote:

Originally Posted by strummer

I'm having the same problem, for what it's worth.

Are you running windows XP?

gollum65 · 10-18-2009, 11:32 AM

Someone with more knowledge of the inner workings of OOTP will probably respond to this. The only other thing I can think of is it's not detecting that OOTPX is currently installed. Maybe you have an older version of it and missed a patch? Don't know if that would cause this problem or not.

And speaking of windows versions, if either of you are running Vista, try running the patch as administrator. That seems to be the universal answer to all Vista problems.

strummer · 10-18-2009, 11:43 AM

Quote:

Originally Posted by baseballbuzz

Are you running windows XP?

No, Vista.

HerbD · 10-18-2009, 11:46 AM

I believe it is waiting for you to select the OOTP10 directory. I did not install in the default and I didn't get the install button to "light up" until I selected the OOTP10 directory. Do not stop selecting when you see the OOTP10 folder, you have to click on the OOTP10 folder so that it can access teh OOTP10.exe file. After that it was just a matter of seconds before it was finished.

baseballbuzz · 10-18-2009, 01:41 PM

Quote:

Originally Posted by HerbD

I believe it is waiting for you to select the OOTP10 directory. I did not install in the default and I didn't get the install button to "light up" until I selected the OOTP10 directory. Do not stop selecting when you see the OOTP10 folder, you have to click on the OOTP10 folder so that it can access teh OOTP10.exe file. After that it was just a matter of seconds before it was finished.

I did a search to make sure where the ootp10.exe was located and tried to select that directory and no luck. i clicked on the ootp10 folder like you said and tried a few other sub directories and no luck.

baseballbuzz · 10-18-2009, 04:45 PM

i finally got the patch to install. i had to uninstall OOTP10 completely. Reinstall and then download the patch. not sure why, maybe a file was inadvertently deleted or something, but whatever, its working now.

Bls0021 · 10-18-2009, 06:55 PM

Im having the same issues is there anyway to fix this without uninstalling and installing again cause I downloaded the game when it came out and I dont want to spend another $40. Any help?

baseballbuzz · 10-19-2009, 11:37 AM

Quote:

Originally Posted by Bls0021

Im having the same issues is there anyway to fix this without uninstalling and installing again cause I downloaded the game when it came out and I dont want to spend another $40. Any help?

If you paid for the game you shouldnt have to pay again. i just used the serial number they sent me and installed it on the same computer. i would email tech support if you need assistance.

TribeFanInNC · 10-19-2009, 12:03 PM

Quote:

Originally Posted by Bls0021

Im having the same issues is there anyway to fix this without uninstalling and installing again cause I downloaded the game when it came out and I dont want to spend another $40. Any help?

You won't have to pay again. To be safe, you should unlicense the game and then relicense after you reinstall. There is an option in the Start Menu to unlicense. Make sure you still have your Order ID (or write it down before you unlicense).

Bahnzo · 10-20-2009, 07:19 PM

I have this exact same problem.

I point the patcher to the folder I installed OOTPX into, and the install is greyed out. No way I should have to reinstall the whole game (and my leagues) to patch it......

pseudofool · 12-10-2009, 07:27 PM

Evidently this problem still hasn't been fixed because I'm experience it.

battists · 02-25-2010, 05:55 PM

I realize it's been a very long time since this was posted, but are people still experiencing this issue?

Thanks very much,

Steve

Tony M · 02-25-2010, 06:03 PM

Also, has anyone experienced it with the latest patch?

battists · 03-07-2010, 06:16 PM

Since we haven't heard back from this poster in quite some time, I'm going to go ahead and close out this thread.

If you want to continue discussing this issue, please submit a ticket via our new support site.

Thanks very much!

10-18-2009, 10:34 AM	#1
baseballbuzz Minors (Rookie Ball) Join Date: Mar 2009 Location: San Diego, CA Posts: 27	cannot install patch 10.4.29 anyone have any suggestions on my problem? 1. running windows xp. never had a problem with downloading patches. 2. i download (run) the new patch, windows version 3. when it finishes downloading i select run and it loads the bar fully and goes to where you leave default selected or change the directory. 4. thats were i have a problem. i cannot select the install button. i see it but it is grayed out. even if i change directories i get the same thing. 5. i have tried multiple downloads and have tried from the mirror site. 6. pop up blocker is off even though i dont think it matters. any help? thanks. __________________ *Buzz* *OOTP Leagues* *RDBL - Rays (2018)*

10-18-2009, 10:36 AM	#2
gollum65 All Star Reserve Join Date: Feb 2007 Posts: 925	Usually that means it's waiting for you to agree to the end user terms. __________________ OOTP X Beta Team

10-18-2009, 11:32 AM	#6
gollum65 All Star Reserve Join Date: Feb 2007 Posts: 925	Someone with more knowledge of the inner workings of OOTP will probably respond to this. The only other thing I can think of is it's not detecting that OOTPX is currently installed. Maybe you have an older version of it and missed a patch? Don't know if that would cause this problem or not. And speaking of windows versions, if either of you are running Vista, try running the patch as administrator. That seems to be the universal answer to all Vista problems. __________________ OOTP X Beta Team

10-18-2009, 11:46 AM	#8
HerbD All Star Reserve Join Date: Dec 2001 Location: Indiana Posts: 972	I believe it is waiting for you to select the OOTP10 directory. I did not install in the default and I didn't get the install button to "light up" until I selected the OOTP10 directory. Do not stop selecting when you see the OOTP10 folder, you have to click on the OOTP10 folder so that it can access teh OOTP10.exe file. After that it was just a matter of seconds before it was finished. Last edited by HerbD; 10-18-2009 at 11:48 AM. Reason: added content

10-18-2009, 04:45 PM	#10
baseballbuzz Minors (Rookie Ball) Join Date: Mar 2009 Location: San Diego, CA Posts: 27	i finally got the patch to install. i had to uninstall OOTP10 completely. Reinstall and then download the patch. not sure why, maybe a file was inadvertently deleted or something, but whatever, its working now. __________________ *Buzz* *OOTP Leagues* *RDBL - Rays (2018)*

10-18-2009, 10:56 AM	#4
strummer Bat Boy Join Date: Aug 2003 Posts: 2	I'm having the same problem, for what it's worth.

10-18-2009, 06:55 PM	#11
Bls0021 Bat Boy Join Date: Oct 2009 Posts: 1	Im having the same issues is there anyway to fix this without uninstalling and installing again cause I downloaded the game when it came out and I dont want to spend another $40. Any help?

10-20-2009, 07:19 PM	#14
Bahnzo Minors (Single A) Join Date: Feb 2009 Location: Colorado USA Posts: 86	I have this exact same problem. I point the patcher to the folder I installed OOTPX into, and the install is greyed out. No way I should have to reinstall the whole game (and my leagues) to patch it......

12-10-2009, 07:27 PM	#15
pseudofool Minors (Triple A) Join Date: Apr 2004 Posts: 232	Evidently this problem still hasn't been fixed because I'm experience it.

02-25-2010, 05:55 PM	#16
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	I realize it's been a very long time since this was posted, but are people still experiencing this issue? Thanks very much, Steve __________________ Come check out my dynasty report, Funky Times!

02-25-2010, 06:03 PM	#17
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,156	Also, has anyone experienced it with the latest patch? __________________ This signature is intentionally blank

03-07-2010, 06:16 PM	#18
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Since we haven't heard back from this poster in quite some time, I'm going to go ahead and close out this thread. If you want to continue discussing this issue, please submit a ticket via our new support site. Thanks very much! __________________ Come check out my dynasty report, Funky Times!