Expletive Mac Licensing Expletive

jetking · 06-08-2009, 08:04 PM

EDIT: This issue has been logged and is being discussed in additional gory detail in this thread. Go there and let this one die.

Hi, it's me again. Powerbook 1.67 GHZ, 1 GB RAM, Mac OSX 10.11.4. OOTP 10.0.7.

Three launches in a row now OOTP has told me that my license has expired. Two of those three I unlicensed and then entered the license anew and everything was fine. This time, though, I can't unlicense the game. I go to Game Preferences, I click "Unlicense Game" and get the "Do you really want to do that?" pop up. I click "OK" and the window dismisses. Then I'm back at the prefs screen with "Unlicense Game" still as an option. If I say "OK" I wind up back at the main screen but the game is not unlicensed.

If I continue into the game I had been playing everything loads fine but I'm then presented with the "Buy The Game" popup. PISD seems like a very good name for this licensing system.

I'll try the now obligatory Mac "trash the app, replace the app" thing and see what happens. But honestly, replacing the app every third start is getting very, very old.

jetking · 06-08-2009, 08:10 PM

And the answer is no. Trashing/replacing the app has not fixed this. I'm now stuck with "Your license has expired" and I can't unlicense the game to reenter my license.

Scosco · 06-08-2009, 08:59 PM

I HAVE SAME PROBLEM SOMEBODY BETTER FIX THIS NOW
I SPENT money on this i didnt spend it so this wouldnt work

sth0009 · 06-08-2009, 09:05 PM

I am thinking of purchasing and am unsure if i want the MAC or the PC version. In the end i prefer the MAc but i have two PC i can run it on.

There seems to be a lot of issues with the MAC licensing. Noone seems to be complianint about the PC license. Anyone have comments have a good view of what is going on here?

If this is not the right place for this just disregard.

Kuttner · 06-08-2009, 09:07 PM

I'm having the same problem. This is really kind of pathetic. Except when I enter my #, and hit OK, the main menu just locks up.

I've got a feeling that the infernal "call home" that's installed on this thing is screwing things up. I was fine until tonight... now this.

USN Squid · 06-08-2009, 09:15 PM

I haven't seen this issue.

dodgers00 · 06-08-2009, 09:18 PM

Quote:

Originally Posted by Kuttner

I'm having the same problem. This is really kind of pathetic. Except when I enter my #, and hit OK, the main menu just locks up.

I've got a feeling that the infernal "call home" that's installed on this thing is screwing things up. I was fine until tonight... now this.

got the same error starting today
i don't know if it's related, but i had just completed a system update and had a bunch of updates installed

jetking · 06-08-2009, 09:30 PM

For the benefit of those who might be reading the thread in an effort to help those of us who appear to be suffering this problem, unlike dodgers00 above, I have done no system updates of any kind leading up to this problem.

cbbl · 06-08-2009, 09:35 PM

I too was having the Mac licensing issue and then, for some odd reason ... it stopped.

One thing I can tell you is that there are people dedicated to solving this issue. Some private messages and fix solutions have been bouncing around the beta team.

Be patient ... a fix should be coming.

CardinalsFan · 06-08-2009, 09:41 PM

search. this is in the logged issues area and a solution has been found and will be in the next patch.

jetking · 06-08-2009, 09:52 PM

Quote:

Originally Posted by CardinalsFan

search. this is in the logged issues area and a solution has been found and will be in the next patch.

That's great. Absolutely wonderful, really. But the solution for folks who are locked out of their games until the next patch is released is what, exactly?

The whole unlicense/relicense dance isn't working for me anymore.

I'm off to restart and see if that knocks some sense into the game.

Kuttner · 06-08-2009, 10:02 PM

Someone may want to throw this issue up as a sticky... seeing how it seems to be specific to an OS.

jetking · 06-08-2009, 10:04 PM

Quote:

Originally Posted by jetking

That's great. Absolutely wonderful, really. But the solution for folks who are locked out of their games until the next patch is released is what, exactly?

The whole unlicense/relicense dance isn't working for me anymore.

I'm off to restart and see if that knocks some sense into the game.

And, for the record, rebooting doesn't get me any closer to being able to unlicense.

Also, this particular iteration of receiving the error didn't come after (a) restarting or (b) doing anything with any kind of USB device. I had OOTP running. I closed it. I did put the machine to sleep, but I didn't restart. And then I woke it from sleep and launched the app and got the problem.

So, perhaps sleep/wake from sleep does the same stuff as restarting? Except worse, since I can't even unlicense anymore.

CardinalsFan · 06-08-2009, 10:04 PM

Quote:

Originally Posted by jetking

That's great. Absolutely wonderful, really. But the solution for folks who are locked out of their games until the next patch is released is what, exactly?

The whole unlicense/relicense dance isn't working for me anymore.

I'm off to restart and see if that knocks some sense into the game.

Do you think being belligerent on their forum will help them expedite the process and fix your problem? PM psidpaul and explain your situation and see if that helps.

jetking · 06-08-2009, 10:08 PM

Also, this is the thread in the logged issues forum that we're apparently suppose to search for. Hopefully this will help everyone else find the thread.

jetking · 06-08-2009, 10:11 PM

Quote:

Originally Posted by CardinalsFan

Do you think being belligerent on their forum will help them expedite the process and fix your problem? PM psidpaul and explain your situation and see if that helps.

I'm not being belligerent. Honestly I'm not. I'm just very frustrated with the buggiest OOTP I've dealt with since it's run on Macs.

I will admit that your "search" response tweaked me a bit, though. If you had linked to the thread in question I probably would have responded with even less snippiness.

Anyway, I'm off to cool down now. Thanks for your help.

endgame · 06-08-2009, 10:15 PM

I've added a link to this thread to the original BZ in case something in here may be of additional assistance in solving the problem. Thanks for your patience. I know it can be very frustrating. Add anything you think may help here or in the original thread jetking linked in his previous post.

CardinalsFan · 06-08-2009, 10:33 PM

Quote:

Originally Posted by jetking

I'm not being belligerent. Honestly I'm not. I'm just very frustrated with the buggiest OOTP I've dealt with since it's run on Macs.

I will admit that your "search" response tweaked me a bit, though. If you had linked to the thread in question I probably would have responded with even less snippiness.

Anyway, I'm off to cool down now. Thanks for your help.

I'm glad you showed me you can actually use the tools on this forum instead of badgering your way through.

As far as "buggiest", to each his own. This issue is a minor inconvenience. Besides not being able to get into the game, how do you know it is so buggy?

cbbl · 06-08-2009, 10:39 PM

Quote:

Originally Posted by Kuttner

Someone may want to throw this issue up as a sticky... seeing how it seems to be specific to an OS.

This issue should absolutely be a sticky ... every Mac user seems to be complaining about it in about 110 threads.

SteveP · 06-08-2009, 11:31 PM

As I have commented in other threads, I was the only mac user in the beta who had any notable problems. I think there were only two of us who ever had the problem described in this thread. There was some confusion about whether it was really a bug or something else. Only the widespread distribution of the game made it possible to determine for sure that it was a recurring problem.

The OOTP guys are not treating Mac users badly. They honestly didn't know this would be a problem. Give them a little time to work on it. Meantime, read the posts on the problems people are having with OOTP on Vista or the like and commiserate.

I did have problems, but the game has been running stable and problem free for some time now, so it does work.

06-08-2009, 08:04 PM	#1
jetking Minors (Double A) Join Date: Oct 2006 Location: Austin, TX Posts: 134	Expletive Mac Licensing Expletive EDIT: This issue has been logged and is being discussed in additional gory detail in this thread. Go there and let this one die. Hi, it's me again. Powerbook 1.67 GHZ, 1 GB RAM, Mac OSX 10.11.4. OOTP 10.0.7. Three launches in a row now OOTP has told me that my license has expired. Two of those three I unlicensed and then entered the license anew and everything was fine. This time, though, I can't unlicense the game. I go to Game Preferences, I click "Unlicense Game" and get the "Do you really want to do that?" pop up. I click "OK" and the window dismisses. Then I'm back at the prefs screen with "Unlicense Game" still as an option. If I say "OK" I wind up back at the main screen but the game is not unlicensed. If I continue into the game I had been playing everything loads fine but I'm then presented with the "Buy The Game" popup. PISD seems like a very good name for this licensing system. I'll try the now obligatory Mac "trash the app, replace the app" thing and see what happens. But honestly, replacing the app every third start is getting very, very old. __________________ My solo leagues: SixFourThree.org Last edited by jetking; 06-08-2009 at 10:13 PM.

06-08-2009, 08:10 PM	#2
jetking Minors (Double A) Join Date: Oct 2006 Location: Austin, TX Posts: 134	And the answer is no. Trashing/replacing the app has not fixed this. I'm now stuck with "Your license has expired" and I can't unlicense the game to reenter my license. __________________ My solo leagues: SixFourThree.org

06-08-2009, 09:07 PM	#5
Kuttner Minors (Triple A) Join Date: Jul 2006 Location: Arlington, MA Posts: 293	I'm having the same problem. This is really kind of pathetic. Except when I enter my #, and hit OK, the main menu just locks up. I've got a feeling that the infernal "call home" that's installed on this thing is screwing things up. I was fine until tonight... now this. Attached Images __________________ Baseball Haiku: The Best Haiku Ever Written About the Game

06-08-2009, 09:30 PM	#8
jetking Minors (Double A) Join Date: Oct 2006 Location: Austin, TX Posts: 134	For the benefit of those who might be reading the thread in an effort to help those of us who appear to be suffering this problem, unlike dodgers00 above, I have done no system updates of any kind leading up to this problem. __________________ My solo leagues: SixFourThree.org

06-08-2009, 10:02 PM	#12
Kuttner Minors (Triple A) Join Date: Jul 2006 Location: Arlington, MA Posts: 293	Someone may want to throw this issue up as a sticky... seeing how it seems to be specific to an OS. __________________ Baseball Haiku: The Best Haiku Ever Written About the Game

06-08-2009, 08:59 PM	#3
Scosco Bat Boy Join Date: Jun 2008 Posts: 17	I HAVE SAME PROBLEM SOMEBODY BETTER FIX THIS NOW I SPENT money on this i didnt spend it so this wouldnt work

06-08-2009, 09:05 PM	#4
sth0009 Minors (Single A) Join Date: Mar 2009 Posts: 74	I am thinking of purchasing and am unsure if i want the MAC or the PC version. In the end i prefer the MAc but i have two PC i can run it on. There seems to be a lot of issues with the MAC licensing. Noone seems to be complianint about the PC license. Anyone have comments have a good view of what is going on here? If this is not the right place for this just disregard.

06-08-2009, 09:15 PM	#6
USN Squid All Star Reserve Join Date: Jan 2002 Location: Frederick, MD Posts: 599	I haven't seen this issue.

06-08-2009, 09:35 PM	#9
cbbl All Star Starter Join Date: Apr 2003 Location: Massachusetts Posts: 1,179	I too was having the Mac licensing issue and then, for some odd reason ... it stopped. One thing I can tell you is that there are people dedicated to solving this issue. Some private messages and fix solutions have been bouncing around the beta team. Be patient ... a fix should be coming.

06-08-2009, 09:41 PM	#10
CardinalsFan Minors (Triple A) Join Date: Jan 2005 Posts: 208	search. this is in the logged issues area and a solution has been found and will be in the next patch.

06-08-2009, 10:08 PM	#15
jetking Minors (Double A) Join Date: Oct 2006 Location: Austin, TX Posts: 134	Also, this is the thread in the logged issues forum that we're apparently suppose to search for. Hopefully this will help everyone else find the thread. __________________ My solo leagues: SixFourThree.org

06-08-2009, 10:15 PM	#17
endgame Hall Of Famer Join Date: Aug 2002 Posts: 16,842	I've added a link to this thread to the original BZ in case something in here may be of additional assistance in solving the problem. Thanks for your patience. I know it can be very frustrating. Add anything you think may help here or in the original thread jetking linked in his previous post. __________________ "Try again. Fail again. Fail better." -- Samuel Beckett _____________________________________________ Last edited by endgame; 06-08-2009 at 10:16 PM.

06-08-2009, 11:31 PM	#20
SteveP Moderator Join Date: Aug 2008 Posts: 3,109	As I have commented in other threads, I was the only mac user in the beta who had any notable problems. I think there were only two of us who ever had the problem described in this thread. There was some confusion about whether it was really a bug or something else. Only the widespread distribution of the game made it possible to determine for sure that it was a recurring problem. The OOTP guys are not treating Mac users badly. They honestly didn't know this would be a problem. Give them a little time to work on it. Meantime, read the posts on the problems people are having with OOTP on Vista or the like and commiserate. I did have problems, but the game has been running stable and problem free for some time now, so it does work.