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Old 09-30-2019, 05:11 PM   #8
DocHalladay
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Quote:
Originally Posted by webrian View Post
Hi. I am having the same problem.

I did click the link to submit/report a ticket, but it took me nowhere. It said the page was down.

Ever since installing the newest update, I have not been able to log in one of my two accounts. I have tried the activation code sent to me back in February when I purchased the game on eSellerate, but I get an Activation Error message.

Any advice would be appreciated.

Thanks!
I've had a ticket open since last Wednesday. The issue as told to me is...

..." I got in touch with our key dev and he stated that we are currently having an issue with eSellerate and whenever we attempt to reset a key it's deleting it from the system instead. Which we obviously don't want to do. So he's working to get it fixed before we process any resets. "

It's unfortunate, because in all of the versions I have bought, this is the one time I have asked for support and it is costing me time in my online leagues. I understand it is out of their control, it's just unfortunate timing.
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webrian (09-30-2019)