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Old 01-13-2016, 12:49 AM   #5
T.J. Lauerman
Baseball Community Manager
 
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Join Date: Dec 2015
Location: New Jersey
Posts: 151
Quote:
Originally Posted by detroitrob View Post
I sent in a ticket on Dec 19 and have heard absolutely nothing. I sent in another one a few days ago. Am I missing something? I just need to find out how when a hard drive cashes how do I go about getting the game on my new pc.
Once your PC is up and running, redownload the game however you did it initially, via Steam, or from the OOTPDevelopments.com page.

If you've only used the license on that once PC, reactivating it with the same code should work. However, if it doesn't, please open a support ticket Submit a ticket - Powered by Kayako Help Desk Software and they can clear our your old installs and get you going.

Feel free to PM me if you have any other questions or want to send me your open ticket number so I can follow up with them if what I said doesn't work.

Hopefully we can get you straightened out ASAP.
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