View Single Post
Old 04-05-2012, 12:13 PM   #1
Andreas Raht
Administrator
 
Andreas Raht's Avatar
 
Join Date: Jun 2002
Location: Hollern/Stade/Germany
Posts: 8,992
How do I get technical support?

OOTP Developments uses a ticketing and knowledge base system that will help ensure that we don't lose track of support requests, and that we are able to provide as many helpful answers to your questions up front.

Before submitting a ticket, please search our Knowledge Base. The answer to your question may already be there!

Support requests should now be submitted through our support site.

Once you submit a support request, you will receive an e-mail with a specific ticket number, as well as an account login. You can check on the status of your ticket online and refer back to that ticket number if you ever need to follow up with us.

Last edited by Andreas Raht; 04-05-2012 at 12:28 PM.
Andreas Raht is offline