Quote:
Originally Posted by Boom Boom
Hello, I sent in a request because I got my computer replaced via warranty exchange with Microsoft. I haven't received a response back and it has been over a week about activating my copy of OOTP.
I bought it in June. Any help would be much appreciated. I sent in another support ticket today. The ticket number is: FOE-175688
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Could you send me a private message with your ticket ID? I've been responding to all such requests promptly (almost always within 24 hours), but the support system isn't sending out email notifications (the developers are trying to fix this) so it makes it look like we're not responding even though we are.
Can you login to the support site? If so, then you can see if there's a reply to your ticket that way. If you can't, then I'll help you through private messaging.
If anyone else is having this problem, then please send me a private message. Sorry for the trouble!