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Pike, and anyone else, we will do our best to make sure that no one who wants to purchase our products (through whichever means), ends up unhappy with our products or service.
I'm sorry that we can't tell you exactly what that means until this issue gets resolved. Please bear in mind that Markus was on vacation when all of this cropped up, which is probably why he hasn't replied to your specific PM...
Please be patient, and we're sorry for the frustration.
Thanks very much,
Steve
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