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Alex Murray · 01-24-2019, 03:04 PM

Hey WoofyWolf,

Yeah, that's not supposed to be happening. From what you've described it sounds like the game can't verify the integrity of the Database folders in the C drive location and is constantly in a state of installing itself. Kinda like steam has an update each and every time you start the game. If you'd like I'd love to have you submit a ticket for me and Lukas to run over. That would allow us to directly communicate and more speedily answer questions. You can submit a ticket at the link here

Otherwise, I'd love to get some info about your game real fast.
What OS are you running on?
Did you buy the game through Steam/Origin/AppStore or directly from the OOTP Website?
Have you updated your game to the latest update, should be 19.13 Build 132?
Since it seems like a database location issue have you tried changing the database location to directly at the root of the C drive to see if that clears up the issue?

Let me know about the couple of questions above and if you do submit a ticket I'll be sure to jump on that with Lukas and figure out options for you.

Thanks
Alex

01-24-2019, 03:04 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey WoofyWolf, Yeah, that's not supposed to be happening. From what you've described it sounds like the game can't verify the integrity of the Database folders in the C drive location and is constantly in a state of installing itself. Kinda like steam has an update each and every time you start the game. If you'd like I'd love to have you submit a ticket for me and Lukas to run over. That would allow us to directly communicate and more speedily answer questions. You can submit a ticket at the link here Otherwise, I'd love to get some info about your game real fast. What OS are you running on? Did you buy the game through Steam/Origin/AppStore or directly from the OOTP Website? Have you updated your game to the latest update, should be 19.13 Build 132? Since it seems like a database location issue have you tried changing the database location to directly at the root of the C drive to see if that clears up the issue? Let me know about the couple of questions above and if you do submit a ticket I'll be sure to jump on that with Lukas and figure out options for you. Thanks Alex