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Old 09-09-2014, 01:40 AM   #8
Boom Boom
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Join Date: Nov 2002
Location: Issaquah, WA
Posts: 348
Quote:
Originally Posted by old timer View Post
Could you send me a private message with your ticket ID? I've been responding to all such requests promptly (almost always within 24 hours), but the support system isn't sending out email notifications (the developers are trying to fix this) so it makes it look like we're not responding even though we are.

Can you login to the support site? If so, then you can see if there's a reply to your ticket that way. If you can't, then I'll help you through private messaging.

If anyone else is having this problem, then please send me a private message. Sorry for the trouble!
Gary got back to me, for some reason the emails were going into my spam folder. I wanted to thank OOTP for a fast response. Sorry for responding on this very late.
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