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Originally Posted by LeiterFanatic
Interesting perspective and more or less right on.. but my point was this is the only place where one can get "information" about the game. Fixes and suggestions are part of the culture here. When Markus posts within the threads, he is giving legitimacy to the board itself as an extension of the company. Moderators give the impression that they speak for the company, or at least have an more informed opinion. If Steve says it, then I assume that its part of the "official response". Then who is to say other moderators dont do so also? In fact, they reinforce that opinion when they post. Henry almost certainly gave that impression. So to modify the arguement, I dont think that, say, MD speaks for the company but I do think that moderators do, even if they are average joes.
But therein lies the problem. You are 100% right when you say Markus has never belittled anyone. But Markus would talk privately to "X" thus reinforcing the perception that "X" was "Involved" in the process. And those are the psuedo-offical responses I think people have a problem with. I am not saying thats the way it is now, but I can see why this guy was mad.
This is the OOTP devlopments board and as such remains the only source of info for the players of the game. I agree, if it isnt in the best interests of the company, please do something about the board. But I dont think that just because Markus didnt say it, it somehow isnt reflective of the company. IF you go into Blockbuster and someone gives you a hard time, then you are mad with Blockbuster, not the guy in the store or even the guy in line who is rude to you. You are upset because the company allows such a thing to happen in their store. You dont say, I hate that particular store at such and such an address, you say, oh that company is horrible. Fair or not, thats the way it is. 
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Perhaps I misunderstood you then.
I took it as if you were referring to regular posters, not the mods. If your argument is that you are turned off by the way the mods handle the board then I can understand your analogy. Do I agree that the mods may cause this issue? No. But, I'm also not saying that you feel that way.
I guess I'm a bit confused then. I have not come across a time when a moderator on this board did something seriously wrong. Perhaps you might care to refresh my memory if there is such an instance.
I do agree with the Blockbuster example. Again, I perceived your post as referring to the people that buy videos from Blockbuster. Take for example a renter degrading you in the store. You wouldn't hate Blockbuster (unless they handled the situation poorly), but the renter. But, I definitely understand what you mean now.
And not to challenge you in any way, but I'm just not aware of a time in which a moderator pubically gave reason to dislike the company.