I still don't understand why this is Microsoft's fault. Usually things like this are "operator error." For instance, "Oh, maybe I had all of the text highlighted when I hit the page break, so it erased it." Frankly, Word (I assume this was in Word) has multiple levels of undo built into it, and if you had checked to see if all the data was there before you saved it, you wouldn't have had a problem.
Of course, that's just my opinion...I could be wrong.
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